Alex Suarez Damiani
New Haven,CT
Overview
4
4
years of professional experience
Work History
Manager
AutoZone
04.2021 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Increased sales revenue by developing and implementing effective sales strategies.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Merchandising Associate
Home Depot
07.2020 - 07.2021
- Improved product visibility by creating eye-catching merchandise displays.
- Boosted sales through effective cross-merchandising techniques and strategies.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Collaborated with store team to execute promotional events and seasonal displays, driving sales growth.
- Assisted in lowering shrinkage rates by conducting regular inventory audits and implementing loss prevention measures.
Education
Associate of Science - Criminal Justice
Gateway Community College
New Haven, CT12.2024
Skills
- Strategic Planning
- Marketing
- Team Leadership
- Customer Service
- Positive Attitude
- Problem Resolution
- Continuous Improvement
- Goal Setting
- Reliability
- Computer Skills
- Attention to Detail
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
AutoZone
04.2021 - Current
Merchandising Associate
Home Depot
07.2020 - 07.2021
Associate of Science - Criminal Justice
Gateway Community College