Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alex Sverker

Salem,MA

Summary

My most recent position was Senior Technician with Valvoline Instant Oil, skilled in troubleshooting and preventive maintenance. Proven ability to enhance operational efficiency while ensuring safety standards. Adept at multitasking and providing exceptional customer support, leveraging advanced repair techniques to resolve complex issues swiftly. Committed to continuous learning and team collaboration for optimal results.


Overview

12
12
years of professional experience

Work History

Senior Technician

Valvoline Instant Oil
01.2021 - 07.2025
  • Assisted in troubleshooting technical issues to ensure operational efficiency.
  • Maintained and calibrated equipment to uphold safety standards.
  • Learned and applied best practices for equipment maintenance procedures.
  • Collaborated with team members on daily tasks to enhance workflow processes.
  • Documented service records accurately to support operational integrity.
  • Supported senior technicians in executing complex repairs and installations.
  • Engaged in continuous learning opportunities to develop technical skills further.
  • Monitored and enforced safety measures to mitigate hazards.
  • Provided exceptional customer support, resolving technical issues quickly and efficiently.
  • Completed preventive maintenance on set schedules.

Host

Uno Pizzeria & Grill
02.2016 - 04.2020
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation systems to optimize guest flow and minimize wait times.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions.
  • Trained new hosts on customer service protocols and restaurant procedures.
  • Monitored table turnover rates to improve operational efficiency during peak hours.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Prep Cook

Uno's Pizzeria & Grill
02.2016 - 04.2020
  • Prepared ingredients by chopping, dicing, and measuring to support efficient kitchen operations.
  • Operated kitchen equipment such as slicers, mixers, and ovens to ensure food quality and safety.
  • Managed inventory by organizing supplies and maintaining cleanliness in workstations for optimal workflow.
  • Assisted chefs in meal preparation, ensuring timely delivery of high-quality dishes for customer satisfaction.
  • Followed food safety protocols to maintain hygiene standards and minimize risks in food handling processes.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
  • Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.

Restaurant Host

99 Restaurants
05.2013 - 07.2015
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation systems, optimizing seating arrangements for efficiency.
  • Collaborated with servers and kitchen staff to enhance guest experience.
  • Handled guest inquiries and complaints, resolving issues promptly.
  • Trained new hosts on operational procedures and customer service standards.
  • Assisted management in maintaining restaurant ambiance and cleanliness standards.
  • Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
  • Used cash registers and credit card machines to cash out customers.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Hosted & ran weekly trivia events at the restaurant

Education

Swampscott High School
Swampscott, MA
06-2013

Skills

  • Customer support
  • Troubleshooting skills
  • Electrical systems
  • Advanced repair techniques
  • Safety awareness
  • Multitasking and organization
  • Works Well Under Pressure
  • Preventive Maintenance

Timeline

Senior Technician

Valvoline Instant Oil
01.2021 - 07.2025

Host

Uno Pizzeria & Grill
02.2016 - 04.2020

Prep Cook

Uno's Pizzeria & Grill
02.2016 - 04.2020

Restaurant Host

99 Restaurants
05.2013 - 07.2015

Swampscott High School

Similar Profiles

CREATE PROFILE
Alex Sverker