Alex Tamayo
Sacramento,CA
Summary
Customer-focused professional with expertise in cash handling and transaction accuracy in high-volume settings. Experienced in data entry, record management, and discrepancy investigation. Committed to enhancing service quality and fostering positive customer experiences across various industries.
Overview
5
5
years of professional experience
Work History
Multipurpose clerk
Safeway
Sacramento, California
02.2023 - 10.2025
- Processed cash, check, and credit card transactions accurately to maintain financial integrity.
- Coordinated with team members to enhance store operations and customer experience.
- Conducted inventory checks to identify discrepancies and replenish items promptly.
- Trained new clerks on store policies and customer service standards effectively.
- Implemented cleaning protocols to maintain a safe and welcoming environment for customers.
- Addressed customer inquiries and complaints professionally to ensure satisfaction and loyalty.
- Answered phones in a courteous manner while providing excellent customer service.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
Member Specialist
Sams Club
Sacramento, CA
06.2022 - 11.2023
- Assisted members with inquiries and provided information on products and services.
- Assisted customers with product selection and provided excellent service.
- Provided customer service support for inquiries and complaints.
- Handled cash, credit, and digital payments accurately during high-volume hours.
- Demonstrated product features and benefits to enhance customer understanding.
- Processed transactions accurately using point-of-sale systems and maintained records.
Crew Trainer
Mcdonalds
Sacramento, California
05.2020 - 09.2022
- Trained new crew members on food safety and hygiene standards, ensuring compliance and promoting a safe kitchen environment.
- Prepared and cooked meals according to menu specifications and dietary guidelines, maintaining quality and consistency for customer satisfaction.
- Adhered to food safety standards, ensuring proper handling and storage of ingredients.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Collaborated with teammates to prepare dishes in a fast-paced environment, contributing to high customer satisfaction rates.
- Maintained cleanliness and organization of kitchen workstations and equipment.
Education
High School Diploma -
Monterey Trail High School
8661 Power Inn Rd, Elk Grove, CA 9562405-2020
Skills
- Cash handling
- Inventory management
- Point-of-sale operation
- Customer assistance
- Staff training
- Customer relationship management
- Attention to detail
- Administrative support
- Typing speed
- Quality management
Languages
English
Full Professional
Spanish
Limited
Timeline
Multipurpose clerk
Safeway
02.2023 - 10.2025
Member Specialist
Sams Club
06.2022 - 11.2023
Crew Trainer
Mcdonalds
05.2020 - 09.2022
High School Diploma -
Monterey Trail High School