Summary
Overview
Work History
Education
Skills
References
Timeline
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Alex Thompson

Alex Thompson

Bloomington,IL

Summary

Great at planning and running entertaining programs as Head Golf Professional. Offers record of success in increasing member and guest participation with empowered staff and fresh offerings for new interests.

Overview

12
12
years of professional experience

Work History

Head Golf Professional

Crestwicke Country Club
04.2024 - Current
  • Managed day-to-day operations of the golf shop and golf course
  • Created long and short-term financial goals to improve revenue
  • Monitored success of the golf shop via weekly and monthly revenue reports
  • Generated sales comparison reports with Microsoft Excel
  • Accommodated members and guests with special orders
  • Led instruction for Junior golf with over 150 juniors
  • Cultivated strong relationships with customers to build loyalty and repeat business.
  • Performed hiring and onboarding of new team members
  • Managed relationships with key vendors effectively to secure optimal pricing on products and services used throughout the club.
  • Developed and managed successful golf tournaments, ensuring a positive atmosphere for participants.
  • Boosted pro shop sales with strategic inventory management and strong supplier relationships.
  • Collaborated with other department heads to ensure seamless integration of services across all aspects of the club experience.

Assistant Golf Professional

Desert Mountain Club
11.2022 - 04.2024


  • Assisted retail operations to stage, prepare and inventory merchandise
  • Scheduled lessons through Smarter Lessons
  • Logged member information in Golf Genius
  • Signed members up for events with Foretees tee time software
  • Managed pace of play via Pace Golf software and pace loops
  • Assisted in running member events with up to 600 players

Assistant Golf Professional

Sand Valley Golf Resort
08.2022 - 10.2023
  • Assist the Retail Team with weekly cycle counts with an on-hand inventory amount of up to $900,000
  • Responsible for product displays and selling of 3.5 million dollars of merchandise sales from one golf shop in a six-month season
  • Conducted all nightly reports and sent them to ownership, management, and accounting teams
  • Worked closely with the front desk team, ensuring all billing is correct for 500+ rounds of golf a day
  • Participated in the golf operations Sand Valley Professional Development Academy.
  • Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.

First Assistant Golf Professional

Crestwicke Country Club
08.2020 - 08.2022
  • Managed day-to-day operations in the golf shop
  • Professionally staged trending merchandise
  • Received and prepared merchandise for sale
  • Coordinated successful golf outings, creating memorable experiences for participants and generating revenue for the club.
  • Ran member events both with and without Golf Genius software
  • Managed outside staff to assist members with all daily needs
  • Assisted Head Professional with hiring process of new golf operations employees
  • Assisted in ordering new merchandise and hard good for the golf shop
  • Streamlined operations for improved customer experience through efficient scheduling and coordination of tee times.
  • Supervised staff training programs, fostering a knowledgeable team capable of delivering outstanding service.
  • Served as liaison between club management and members addressing concerns promptly and effectively.

Junior Golf Coach/ Instructor

The Golf Practice
11.2018 - 03.2022
  • Taught all aspects of the game to classes ranging in age from 5-17
  • Assisted in creating class plans to accommodate 30 juniors at a time
  • Ran outdoor tournaments and events for junior golfers
  • Assisted in training new coaches and staff on instruction techniques
  • Developed tailored lesson plans for teaching similar aspects of golf to children of all ages in 4 separate classes each night.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Facilitated group coaching sessions and provided individual coaching support.

Outside Staff / First Assistant Golf Professional

Watertown Country Club
03.2012 - 10.2019
  • Managed day to day operations in the golf shop
  • Hired and trained new outside staff
  • Introduced ways of maximizing efficiency for outside operations as well as golf shop staff
  • Worked with food and beverage team to better serve members during events and busy days
  • Worked with equipment vendors for special orders for members
  • Enhanced member events by incorporating products and services from local businesses
  • Managed a fleet of 60 golf cars.

Education

Level One Associate in the PGA Associate Program -

Bachelor of Arts - Politics And Government

North Park University
Chicago, IL
05.2022

Skills

  • Team Building and Leadership
  • Staff Training and Development
  • Networking and relationship building
  • Membership Engagement Strategies
  • Budgeting and financial planning
  • Public Relations Abilities

References

  • Craig Haltom, President, Oliphant Golf, craig.haltom@gmail.com, (608) 444-8301
  • Alex Prior, PGA, Owner, The Golf Practice, alex@thegolfpractice.com, (419) 450-8536
  • Jonathan Stuart, PGA, Director of Golf, Sand Valley Golf Resort, jstuart@sandvalley.com, (407)-375-6408

Timeline

Head Golf Professional

Crestwicke Country Club
04.2024 - Current

Assistant Golf Professional

Desert Mountain Club
11.2022 - 04.2024

Assistant Golf Professional

Sand Valley Golf Resort
08.2022 - 10.2023

First Assistant Golf Professional

Crestwicke Country Club
08.2020 - 08.2022

Junior Golf Coach/ Instructor

The Golf Practice
11.2018 - 03.2022

Outside Staff / First Assistant Golf Professional

Watertown Country Club
03.2012 - 10.2019

Level One Associate in the PGA Associate Program -

Bachelor of Arts - Politics And Government

North Park University

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Alex Thompson