Alex Thornbloom
Cincinnati,OH
Summary
Expert in conflict resolution and problem de-escalation, with a strong focus on effective problem-solving strategies. Committed to enhancing support quality for community members and colleagues through collaborative teamwork. Proven ability to drive results and foster positive relationships in challenging situations.
Overview
3
3
years of professional experience
Work History
Ohio Army National Guard - RSP
United States Army National Guard
Cincinnati, Ohio
11.2025 - Current
- Active participant in Ohio Army National Guard Recruit Sustainment Program; scheduled to ship February 17th.
Money Service team member
Kroger
Dublin, OH
12.2022 - 08.2025
- Assisted customers with product inquiries and service needs.
- Collaborated with team members to ensure efficient operations.
- Learned and followed safety protocols for service tasks.
- Handled customer complaints with professionalism and care.
- Greeted customers and provided excellent customer service.
- Managed returns, refunds, exchanges, and other customer inquiries.
- Created reports detailing daily transactions for review by management staff.
Education
Bachelor of Science - Criminal Justice
University of Cincinnati - 3.83 GPA
Cincinnati, OH05-2029
High School Diploma -
Dublin Scioto Highschool - 3.92 GPA
Dublin Ohio05-2025
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Report creation
- Safety protocols
- Data analysis
- Time management
- Strong work ethic
Accomplishments
Eagle Scout Award
Timeline
Ohio Army National Guard - RSP
United States Army National Guard
11.2025 - Current
Money Service team member
Kroger
12.2022 - 08.2025
Bachelor of Science - Criminal Justice
University of Cincinnati - 3.83 GPA
High School Diploma -
Dublin Scioto Highschool - 3.92 GPA