Alex Tosca
Transportation Management
Miami,FL
Summary
Shipping professional with history of optimizing shipping processes and improving team performance. Recognized for enhancing operational efficiency and ensuring compliance with safety standards. Known for strong collaboration skills and adaptability in fast-paced environments.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Shipping Supervisor
Supply One / IC Industries
Miami, FL
09.2023 - Current
- Conduct weekly Production/Safety meetings with departmental personnel.
- Adheres to daily production schedule. Makes recommendations for optimizing the schedule to meet cost, quality, delivery and service goals.
- Communicate with necessary supervision to avoid problems between shift changes.
- Establish high morale within the department by showing fairness, consistency, and an interest in employee problems. Maintain confidentiality.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
- Supervised shipping team of 6 employees.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and implemented strategies to improve team productivity and efficiency.
- Resolved conflicts between team members and addressed complaints or grievances.
- Developed standard operating procedures for team to follow and maintained records of activities.
Operations Supervisor
FedEx Freight
Medley, FL
02.2021 - 08.2023
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
- Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
- Managed a team of 20-30 employees
Dock Worker/ Team Lead
FedEx Freight
Medley, Florida
01.2018 - 02.2021
- Managed warehouse operations and verified proper shipment procedures.
- Followed verbal and written instructions to properly move and ship products.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Fostered a positive work atmosphere by maintaining open and respectful communication with colleagues, supervisors, and other stakeholders.
- Conducted thorough inspections of incoming shipments to verify contents and report discrepancies.
- Optimized dock workflow, identifying and implementing process improvements.
- Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
- Streamlined communication between dock workers and management, ensuring smooth operation flow.
- Promoted to team leader due to exceptional work ethic and leadership in coordinating dock activities.
- Demonstrated attention to detail in reviewing documentation for accuracy and compliance with relevant regulations.
- Demonstrated flexibility in performing various roles as needed, including operating heavy machinery or assisting with administrative tasks when necessary.
- Assisted in training new dock workers on company procedures, ensuring consistent performance across the team.
- Fostered culture of safety, leading by example and encouraging peers to follow all health and safety guidelines.
- Maintained a clean work environment, promoting a safe and efficient workspace for all employees.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Helped manage a team of 10-15 employees
Education
High school or equivalent -
Hialeah Miami Lakes Senior
Miami, FL 01.2004 - 01.2008
Skills
Staff management
Logistics management
Shipping procedures
Supply chain management
Operating forklifts, hand trucks , etc
Safety and compliance
Multitasking Abilities
Decision-making
Problem resolution
Time management abilities
Effective communication
Attention to detail
Additional Information
Proficient in J.D. Edwards, showcase query, Sage, Microsoft windows office package (ex. Word, excel, outlook), Strong customer service skills, Ability to multi-task & effective time management, Reliable, hardworking, quick learner, Certified sit down Forklift operator, Bilingual: English & Spanish
Timeline
Shipping Supervisor
Supply One / IC Industries
09.2023 - Current
Operations Supervisor
FedEx Freight
02.2021 - 08.2023
Dock Worker/ Team Lead
FedEx Freight
01.2018 - 02.2021
High school or equivalent -
Hialeah Miami Lakes Senior
01.2004 - 01.2008
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