Alex Tovar
SAN ANTONIO,TX
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Concise and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
8
8
years of professional experience
3
3
Certification
Work History
Team Leader
Tractor Supply Company
09.2018 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Cross-trained existing employees to maximize team agility and performance.
Assistant Sales Manager
Fishermans Corner
03.2015 - 09.2018
- Assisted sales team with completing customer transactions and managing issues.
- Built relationships with customers and community to establish long-term business growth.
- Trained new staff members on store operations and procedures to ensure safe workplace for customers and associates.
Education
Bachelor of Arts - Criminal Justice - Minor in Sociology
The University of Texas At San Antonio
San Antonio, TX12.2023
Skills
- Leadership
- People Management
- Strategic Planning
- Troubleshoot Service Issues
- Staff Training
- Teamwork and Collaboration
- Cash Register Operations
- Sales Expertise
- Smart Goals
Certification
Forklift Operator Certification - Tractor Supply Company
- Online course provided by Tractor Supply Company
Carboard Baler Certification- Tractor Supply Company
- Online course provided by Tractor Supply Company
Propane Dispenser Certification- Tractor Supply Company
- Online course provided by Tractor Supply Company
Timeline
Team Leader
Tractor Supply Company
09.2018 - Current
Assistant Sales Manager
Fishermans Corner
03.2015 - 09.2018
Bachelor of Arts - Criminal Justice - Minor in Sociology
The University of Texas At San Antonio