Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DILLEMAN ALEJANDRO VALENCIA SOLORZANO

Miami Gardens,FL

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Party Event
03.2022 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sales Manager

Latinos- Hong Kong Trading Co
03.2018 - 02.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Supervisor of Operations and Ramp Area

Aerial Hong Kong Limited(Hong Kong Inter. Airport)
01.2017 - 02.2018
  • supervise, plan, and assign the operation of ramp agents.


  • Assist management with staff schedules and shifts.


  • Ensure that ramp equipment adheres to safety standards established by the company.


  • Support ramp staff agents with aircraft loading when necessary.

Salesperson

Dynasty Jewellery (TSL) Hong Kong
09.2014 - 11.2016
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Increased sales and customer satisfaction through personalized servicing.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.

Tele Marker (part Time)

Make The Right Call Ltd Hong Kong
05.2014 - 07.2014
  • Contact customers via call or email
  • Offer complete information about the exhibition such as fair dates, admissions, category of products to be exhibited, event facilities.
  • Explain to buyers the price of the packages available for the fair
  • provide buyers with the price of the packages available for the fair

Education

LAW

UCC( COOPERATIVE UNIVERSITY OF COLOMBIA)
CALI-COLOMBIA
06.2012

Skills

  • Analytical and problem-solving
  • Goal oriented
  • Flexibility and Adaptability
  • PR Skills (Public Relations)
  • Communications Skills
  • Creative

Languages

English

Timeline

Assistant Manager

Party Event
03.2022 - 05.2024

Sales Manager

Latinos- Hong Kong Trading Co
03.2018 - 02.2020

Supervisor of Operations and Ramp Area

Aerial Hong Kong Limited(Hong Kong Inter. Airport)
01.2017 - 02.2018

Salesperson

Dynasty Jewellery (TSL) Hong Kong
09.2014 - 11.2016

Tele Marker (part Time)

Make The Right Call Ltd Hong Kong
05.2014 - 07.2014

LAW

UCC( COOPERATIVE UNIVERSITY OF COLOMBIA)

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DILLEMAN ALEJANDRO VALENCIA SOLORZANO