Alex Verzhbicky
Mahtomedi,MN
Summary
Self-motivated and disciplined listener, always striving to do better and come back the next day even better. Ready to help team achieve company goals and to ensure customer satisfaction, and always coming into work with a positive attitude and a smile! Willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Civil Engineer Technician
Wsb & Associates
04.2022 - 05.2024
- Ensured quality control through rigorous testing and analysis of materials used in construction projects.
- Enhanced communication between project stakeholders by creating clear and concise reports on project progress.
- Increased client satisfaction through regular updates on project status and addressing any concerns promptly.
- Supported efficient decision-making processes by providing engineers with accurate data analysis and interpretation.
- Tested soils and materials to determine foundation strength.
Guest Service Advocate
Target Corporation
11.2019 - 12.2021
- Analyzed customers' issues and complaints and initiated corrective actions.
- Greeted each customer and solved all issues and complaints via face-to-face, through email or on phone, received over 20 guest compliments.
- Performed follow-up services for dissatisfied customers.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Improved store's drive-up wait time by 1 minute (Target's curbside pickup service).
Theater Associate
Marcus Theaters
08.2019 - 11.2019
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided information about current and future events at facility.
- Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
- Improved concession sales by at least 15% every $5 Tuesday.
Crew Team Member
McDonald's
07.2018 - 03.2019
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
Education
No Degree - Civil Engineering Technician
WSB University (Opportunity+)
Golden Valley, MN03.2022
High School Diploma -
Mahtomedi High School
Mahtomedi, MN06.2021
Skills
- Customer service background
- Social perceptiveness
- Complex problem-solving
- Reasoning ability
- Good Telephone Etiquette
- Effective communication
- Training and Development
- Self-Motivated
- Data Entry
- Records Management
Certification
- OSHA Indsutry Outreach Training - [10 hours]
- American Traffic Safety Services Association (Certified Traffic Flagger) - [10 hours]
- American Concrete Institute (Concrete Field Tester Certification) - [32 hours]
- MnDOT Training (Concrete Strength Tester Certification - [32 hours]
- MnDOT Training (Bituminous Plant Tester Certification) - [32 hours]
- MnDOT Training (Bituminous Street Inspector Certification) - [32 hours]
- MnDOT Training (Grading & Base Tester Certification) - [32 hours]
- MnDOT Training (Aggregate Production Tester Certification - [32 hours]
Languages
Russian
Native or Bilingual
French
Limited Working
Timeline
Civil Engineer Technician
Wsb & Associates
04.2022 - 05.2024
Guest Service Advocate
Target Corporation
11.2019 - 12.2021
Theater Associate
Marcus Theaters
08.2019 - 11.2019
Crew Team Member
McDonald's
07.2018 - 03.2019
No Degree - Civil Engineering Technician
WSB University (Opportunity+)
High School Diploma -
Mahtomedi High School
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