Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic
ALEX VICE

ALEX VICE

Portland

Summary

Executive leader with deep experience driving organizational success and fostering collaboration. Skilled in strategic planning, financial oversight, and stakeholder engagement. Known for adaptability, resilience, and delivering results in evolving environments. Strong interpersonal skills, effective communicator, and results-driven approach.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Executive Director

Frontier Senior Living
04.2024 - Current
  • Oversee and direct daily functions and ensure efficient operations of the community in accordance with all Federal, State, local licensing regulations, and company policies and procedures
  • Ensure the highest quality of care for residents, while maintaining the community's financial stability, and creating a harmonious working environment for all team members
  • Manage overall budget and financial performance of the community
  • Work with Department Directors to develop, update, and implement departmental policies and procedures
  • Establish rapport among departments to demonstrate, encourage, and promote a spirit of teamwork and cooperation amongst team members
  • Identify and develop plans of corrections for any problem areas to improve service to residents
  • Ensure that residents' needs are appropriate to the levels of care for the licensure level of the community
  • Ensure residents can attend activities and community programs and events as desired
  • Conduct surveys and exit interviews to determine satisfaction levels and areas for improvement
  • Collaborate with the Community Relations Director to promote and market the property within the local community
  • Work with the Sales and Marketing Department to foster and implement referral and other programs, to help reach full resident occupancy goals of the community

Executive Director

St. Andrews Memory Care
07.2022 - 12.2023

Executive Director

RN Villa Senior Care
03.2022 - 09.2022
  • Company Overview: Assisted Living Community
  • Supervised, oversaw, and monitored departments and programs, ensuring efficient organization and that management systems were operating at optimum level
  • Developed, planned, and implemented goals and objectives consistent with the overall policies and procedures of the company
  • Oversaw key areas including financial operations, human resources, customer service, sales and marketing, and clinical operations
  • Implemented policies pertaining to resident care, caregiving, and support staff, financial control, public relations, and maintenance of physical plant
  • Ensured community was compliant with all Federal, State, local, and JCAHO requirements
  • Ensured community was clean and safe for the comfort, convenience and safety of residents, families, and staff
  • Served as an effective representative for the community so it was viewed as the provider of choice in the area
  • Ensured census goals were met
  • Prepared and operated within annual budget
  • Exhibited excellent customer service and a positive attitude toward residents, family members, and guests
  • Supervised and oversaw resident programs and projects at the community
  • Conferred with residents and other individuals, groups and outside agencies having interest or potential interest in the affairs of the community
  • Selected, trained, mentored, and evaluated personnel, and established and monitored employee performance objectives
  • Managed community and team through resurvey with no deficiencies
  • Assisted Living Community

Executive Director

Rackleff Place Assisted Living
02.2019 - 03.2022
  • Company Overview: Assisted Living Community
  • Responsible for all community operations, including staff management, resident programming, financial performance, maintenance of census, regulatory compliance, etc
  • Conducted pre-admission assessments at local hospitals and rehabilitation facilities
  • Complete all resident assessments for the community
  • Ensured the provision of a safe and caring environment for all residents and staff
  • Hired, supervised, and trained staff, for all positions
  • Trained and passed medication for residents
  • Collaborated with Primary Care Physicians to ensure the community remained in compliance with medications and orders
  • Utilized highly effective problem-solving skills, achieving resolution to conflicts via a positive, and proactive approach
  • Completed service plans for all residents in a timely manner and met with all families regularly to go over resident condition
  • Developed and maintained community budget, ensuring optimum financial performance
  • Ensured positive engagement of residents, family, friends, and team members by maintaining a positive, open-door atmosphere
  • Demonstrated effective communication, led by example, ensured outstanding attention to detail in resident care and wellbeing
  • Set standards for quality assurance and fostered positive family relationships
  • Direct responsibility for the financial management and regulatory compliance of the community
  • Led the Sales and Marketing process, to meet occupancy and revenue targets
  • Assisted Living Community

Memory Care Director

Royalton Place
09.2017 - 02.2019
  • Company Overview: Assisted Living and Memory Care Community
  • Conducted pre-admission resident assessments at local hospitals and rehabilitation facilities
  • Completed all resident assessments for the Assisted Living department
  • Responsible for enhancing the overall Memory Care resident and family experience through the provision of comprehensive leadership to the staff
  • Developed and implemented individual service plans for each resident addressing quality of life and quality of care
  • Served as family advocate and point of contact for communication of daily life needs and care
  • Helped create and implement a calendar of daily activities with a focus on purposeful living, social interaction, lifelong learning, fitness, and spiritual engagement
  • Trained members of the team to facilitate appropriate daily activities based on the planned calendar
  • Hired staff and facilitated training and mentoring
  • Responsible for financial performance of department and management of budget
  • Ensured compliance in all areas
  • Passed medication for all residents
  • Educated other departments in integrating their tasks and interactions with the flow of the daily schedule
  • Participated in care conference meetings for residents
  • Assisted Living and Memory Care Community

Resident Care Coordinator (AL)

Bonaventure Senior Living
01.2017 - 08.2017
  • Directed all operations for the Memory Care/Dementia Care Unit, including staff management, ensuring compliance with all regulations and the development of resident care plans, ensuring that each plan fully captured the unique and individual needs of each resident
  • Scheduled, coordinated, and facilitated new team member orientation for all new hires
  • Coordinated monthly in-services to ensure compliance with Memory Care state regulations
  • Collaborated with Culinary Services monthly to review menu, times of meals provided, and ensure the nutritional needs of residents were met
  • Coordinated with outside agencies and organizations to develop partnerships that enhanced resident experiences and programs
  • Provided care for 100+ residents and passed medication to 60+ residents
  • Hired for all Resident Services staff and improved retention rate from 62% to 89%
  • Assisted in ensuring resident care needs were met as directed by the Health Services Director and Executive Director by coordinating and providing resident care and assisting in the oversight of Resident Care team members, procedures, and systems
  • Notified Physician, Nurse, and family members of resident status and changes as appropriate
  • Coordinated care with outside agencies
  • Served as primary contact for family and resident, regarding care implementation needs
  • Served as the daily coach and mentor to develop Resident Care staff and ensure proper execution of their job duties
  • Supervised all Dining Room activities for all care levels
  • Responsible for all front-of-the-house activity, including catering and special events

Wellness Coordinator

Emeritus Senior Living Emeritus The Manor at Canyon Lakes
04.2014 - 03.2015
  • Provided direct care for Assisted Living residents
  • Assured compliance with company policies and the State Health Department's regulatory requirements for admission and discharge procedures as well as appropriate documentation requirements
  • Supervised Resident Care staff as they provided residents assistance with ADL's and administration of their medications
  • Responsible for care plan creation, care plan management and resident chart maintenance
  • Responsible for passing medication to all residents
  • Collaborated closely with resident Physicians to ensure community remained in compliance with medications and physician orders

Activity Director

Portland Health and Rehabilitation
11.2012 - 04.2014
  • Company Overview: Skilled Nursing Facility
  • Provided care directly to residents and ensured their participation in daily community activities
  • Assisted in staff training, and supervised staff
  • Completed discharge process and assisted in finding other placements in the community for those requiring a lower level of care
  • Initiated activities focused on resident abilities and fulfillment
  • Collaborated with the nursing staff to ensure compliance with OAR's
  • Skilled Nursing Facility

Residential Counselor

Luke Dorf Inc.
02.2012 - 11.2012
  • Company Overview: Adult Mental Illness Counseling
  • Adult Mental Illness Counseling

Direct Care Worker/Assistant Manager

11.2011 - 03.2012
  • Company Overview: Mental Health Resident Care Center
  • Mental Health Resident Care Center

Resident Counselor

Riverside Living
01.2010 - 12.2010
  • Company Overview: Mental Health Services
  • Mental Health Services

Lead Medication Aide

01.2009 - 01.2010
  • Company Overview: Assisted Living Community
  • Assisted Living Community

Assistant Executive Director

01.2002 - 12.2006

Education

High School Diploma -

Lewis County High School
Hohenwald
05-1995

Skills

  • Community engagement
  • Program management
  • Strategic planning
  • Project management

Accomplishments

  • Supervised team of 50 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Licensed Oregon RCF administrator license - renewed yearly,

license number is NHA-RC-10201246 Expired 07/31/2025

Interests

  • Enjoy participating in [activity] for overall physical and mental well-being
  • Community Cleanup
  • Hiking
  • Strategy Games
  • Watching Movies and TV Shows
  • DIY and Home Improvement
  • Cooking
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • Gardening
  • Music
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Mindfulness Practices

Timeline

Executive Director

Frontier Senior Living
04.2024 - Current

Executive Director

St. Andrews Memory Care
07.2022 - 12.2023

Executive Director

RN Villa Senior Care
03.2022 - 09.2022

Executive Director

Rackleff Place Assisted Living
02.2019 - 03.2022

Memory Care Director

Royalton Place
09.2017 - 02.2019

Resident Care Coordinator (AL)

Bonaventure Senior Living
01.2017 - 08.2017

Wellness Coordinator

Emeritus Senior Living Emeritus The Manor at Canyon Lakes
04.2014 - 03.2015

Activity Director

Portland Health and Rehabilitation
11.2012 - 04.2014

Residential Counselor

Luke Dorf Inc.
02.2012 - 11.2012

Direct Care Worker/Assistant Manager

11.2011 - 03.2012

Resident Counselor

Riverside Living
01.2010 - 12.2010

Lead Medication Aide

01.2009 - 01.2010

Assistant Executive Director

01.2002 - 12.2006

High School Diploma -

Lewis County High School