Ale Vongphakdy
Oklahoma
Summary
Strong leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Boba Barista
Teapioca Lounge
02.2023 - Current
- Clean counters, machines, utensils, and seating areas daily.
- Control line and crowd with quick, efficient service.
- Recommend products based on solid understanding of individual customer needs and preferences.
- Listen carefully to customer requests and created personalized, delicious beverages, which improved sales.
Boba Barista
Sharetea
04.2022 - 01.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and tea machines, blenders, commercial brewers, tea pots, and other equipment.
Retail Sales Lead
Levi Strauss
04.2021 - 11.2021
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Trained team members in successful strategies to meet operational and sales targets.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
Education
Bachelor of Arts - Psychology
University of Central Oklahoma
Edmond, OK05.2026
Skills
- COMMUNICATION
- QUICK LEARNER
- TIME MANAGEMENT
- ACTIVE LISTENING
- THINK CRITICALLY AND CREATIVELY WHILE LOOKING AT, DISCUSSING
Timeline
Boba Barista
Teapioca Lounge
02.2023 - Current
Boba Barista
Sharetea
04.2022 - 01.2023
Retail Sales Lead
Levi Strauss
04.2021 - 11.2021
Bachelor of Arts - Psychology
University of Central Oklahoma