Alex Vucinic
New York,NY
Overview
5
5
years of professional experience
Work History
Server
Dame
04.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server/ Host
Bistro Verde
09.2020 - 03.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Assisted managers with quickly resolving service- and food-related issues.
Catering Server
Bareburger Catering
09.2019 - 09.2020
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Arranged linens and table settings according to seating plan and event theme.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Maintained flexible work schedule to meet event needs.
Busser/Food Runner
Boathouse Restaurant
06.2018 - 08.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Kept detailed knowledge of and followed all food safety guidelines.
Cashier
Walmart
05.2018 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Skills
- Check Payment Processing
- Buffet Setup and Takedown
- Food Sales and Promotion
- Cash Handling
- Order Accuracy
- Stocking and Replenishing
- Menu Memorization
- Table Setting Arrangements
- Dining Customer Service
- Pos Operation
- Food Safety Oversight
- Menu Presentation
- Guest Seating
- Menu Item Recommendation
- Table Monitoring and Turnover
- Taking Reservations
- Billing and Payment Processing
- Waiting Tables
- Servsafe Certified
- Table Preparation
- Adaptable and Flexible
Timeline
Server
Dame
04.2022 - 09.2023
Server/ Host
Bistro Verde
09.2020 - 03.2022
Catering Server
Bareburger Catering
09.2019 - 09.2020
Busser/Food Runner
Boathouse Restaurant
06.2018 - 08.2019
Cashier
Walmart
05.2018 - 08.2019