Alex Vuong
Summary
- Event Management
- Virtual Experiences
- Content Development
- Registration Management
- Onsite Event Solutions
- Mobile Event Apps
- HTML
Overview
7
7
years of professional experience
Work History
Events Program Coordinator
Forrester Research
04.2022 - Current
- Led 6 global event summit portfolios (NA, EMEA, APAC), coordinating cross-functional teams to drive strategic initiatives for enhanced user satisfaction and operational efficiency.
- Conducted comprehensive speaker outreach, managed content development, and coordinated deliverables to ensure seamless event execution and high-quality presentations.
- Managed attendee communications for 6 global events for timely information dissemination, enhancing participant engagement and client satisfaction.
- Spearheaded and executed digital events, leveraging virtual platforms and strategies to engage prospects and drive revenue growth.
- Designed the development and execution of industry awards programs, managing all aspects from criteria development to winner announcements and ceremony logistics, enhancing event prestige and participant engagement.
Program Coordinator
Beth Israel Deaconess Medical Center
01.2020 - 04.2022
- Provided administrative support to faculty and key departmental leadership, including calendar management, scheduling meetings and interviews, and recording daily census.
- Facilitated hiring processes by preparing salary estimates and tracking essential documents for physician onboarding and credentialing.
- Conducted weekly bill audits to verify that services billed were accurately reflected in medical records ordered by physicians, and compliant with federal, state, and billing guidelines.
- Maintained and managed program databases, tracked and monitored program expenses, managed invoices, and processed department reimbursements.
Social Media & Marketing Specialist
Gong Cha Worcester
07.2020 - 02.2021
- Developed various key marketing initiatives designed to increase market awareness and brand recognition.
- Created, managed, and executed on day-to-day social media strategy, content, and campaigns across social platform.
- Aided with product launches and updates plus administrative functions and various projects such as events, projects and programs.
- Provided data-informed actionable insights to Gong Cha management to further optimize content.
Program Director
NEIVSA
09.2018 - 03.2019
- Strategized and executed the planning process for conferences and proprietary events, ensuring seamless organization and successful outcomes.
- Orchestrated various webinars and training programs, implementing systematic strategies for enhanced participant engagement and learning.
- Developed comprehensive status reports, including project financials, to ensure the project team met requirements and maintained effective cost control.
Special Events & Fundraising Associate
NEIVSA
09.2017 - 03.2018
- Managed support for multiple events with diverse lead times, effectively prioritizing deadlines and ensuring seamless execution.
- Spearheaded fundraising efforts for scholarships through the creation, planning, and execution of innovative community engagement activities and events.
- Oversaw comprehensive event logistics, including updating floor plans, managing event procurements, and coordinating travel arrangements from start to finish.
Brand Ambassador (Internship)
Riddle & Bloom
09.2017 - 12.2017
- Promoted the Sprint Forward Knowledge Plan through program-related events, on-campus activations, and social media, fostering brand awareness and engagement.
- Cultivated brand affinity on campus through peer-to-peer conversations and promotional events.
- Leveraged personal social media profiles to promote the Sprint Forward Plan in alignment with brand guidelines.
- Provided detailed analytics and survey reports to contribute to content development and strategy refinement.
Education
Bachelor of Science - Psychology
Suffolk University
Boston, MA05.2018
Skills
- Leadership
- Program Management
- Cross-Functional Teamwork
- Time Management
- Strategic Planning
- Problem Solving
- Onsite Execution
- Creative Direction
- Deadline-oriented
- Creativity and Adaptability
Accomplishments
- Microsoft Office Suites
- Microsoft Teams
- Zoom, Webex
- Cvent
- Wordpress
- Salesforce
- Airtable
- Smartsheet
- BOX
- Qualtrics
- Sharepoint
Additional Information
- North America: United States, Canada
- EMEA: United Kingdom
- APAC: Australia, Singapore
Timeline
Events Program Coordinator
Forrester Research
04.2022 - Current
Social Media & Marketing Specialist
Gong Cha Worcester
07.2020 - 02.2021
Program Coordinator
Beth Israel Deaconess Medical Center
01.2020 - 04.2022
Program Director
NEIVSA
09.2018 - 03.2019
Special Events & Fundraising Associate
NEIVSA
09.2017 - 03.2018
Brand Ambassador (Internship)
Riddle & Bloom
09.2017 - 12.2017
Bachelor of Science - Psychology
Suffolk University