Alex Watkins
Fort Worth,TX
Summary
Motivated and dedicated individual with a strong work ethic and a desire to contribute positively to the work environment. Eager to leverage my skills in customer service, communication, organization, and efficiency to deliver exceptional results. Committed to working diligently and maximizing my availability to support the team and achieve mutual success.
Overview
2
2
years of professional experience
Work History
Computer Support Representative
First Choice Transportation
Fort Worth, TX
02.2023 - Current
- Managed inbound communications via email and phone to address inquiries related to truck loads.
- Verified shipping rates and provided accurate ETA (Estimated Time of Arrival) to customers.
- Entered load details into the system to ensure proper documentation and tracking.
- Coordinated with truck drivers to guarantee on-time delivery and operational efficiency.
Delivery Driver
PS The Letter
Fort Worth, TX
01.2022 - 12.2022
- Delivered items promptly to customers' front doors, ensuring satisfaction and efficient service.
- Assisted in-store with checking out customers, handling transactions accurately and providing excellent customer service.
- Communicated effectively with customers to coordinate delivery times and address any concerns or special requests.
- Demonstrated strong multitasking skills by efficiently managing both delivery responsibilities and in-store customer service duties.
Education
All Saints' Episcopal School
Fort Worth, TXSkills
- Operating System Support
- Help Desk Experience
- Software Installation
- Tracking and Documentation
- Customer service expert
Timeline
Computer Support Representative
First Choice Transportation
02.2023 - Current
Delivery Driver
PS The Letter
01.2022 - 12.2022
All Saints' Episcopal School