Alex Watkins
Hickory,TN
Summary
Proven multitasker with great customer service skills, adept at creating positive experiences in fast-paced environments. Excels in problem-solving, willing to learn, and displays excellent communication skills. Will contribute to team success and tackle new challenges with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Restaurant Hostess
Cinqo De Mayo Mexican Restaurant
2023.01 - Current
- Demonstrate strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Provide exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Actively monitor restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Watch dining area staff to evaluate server loads and calculate accurate wait times.
- Comply with food safety and food hygiene regulations to safeguard public health.
- Streamline table turnover process by quickly identifying available seating options for incoming diners.
- Deliver unparalleled service to drive positive dining experience and repeat customer visits.
- Take reservations and to-go orders by phone, answers customer questions, and informed of accurate wait times.
- Seat patrons based on guest preferences and seating availability.
- Train new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Children's Ministry Volunteer
Hermitage Hills Church
2024.01 - Current
- Support fun, interactive environment for learning and ministry.
- Serve as great role model for children by teaching how to learn, grow and serve as part of church.
- Help develop and maintain age-appropriate recreational program to promote spiritual growth through cooperative play.
- Maintain appropriate communication with parents regarding child activities and incidents.
Babysitter
Self-employeed
2013.01 - Current
- Watch children over the age of 6.
- Communicate positively with children and guardians.
- Organize and clean home after activities by picking up toys and straightening up play room.
- Maintain a clean and organized environment to ensure the well-being of children under care.
- Prepare and serve meals as needed.
Education
No Degree -
Green Hill High School
Mount Juliet, TN05.2026
Skills
- Customer Service
- Teamwork
- Multitasking
- Strong Communication
- Problem Solving
- Great with children
- Design Thinking
- Company Policy Compliance
Accomplishments
- Obtained the Green Hand degree in FFA
- Invited to the National Honor Society in HS
- Placing in the Vet Science competition
Timeline
Children's Ministry Volunteer
Hermitage Hills Church
2024.01 - Current
Restaurant Hostess
Cinqo De Mayo Mexican Restaurant
2023.01 - Current
Babysitter
Self-employeed
2013.01 - Current
No Degree -
Green Hill High School
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