Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
North Face
03.2025 - Current
Provided positive first impressions to welcome existing, new, and potential customers.
Answered customer questions about sizing, accessories, and merchandise care.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Floor Staff Member
Regal Cinemas
09.2021 - 03.2025
Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
Handled cash transactions efficiently while adhering to company policies for secure financial management.
Performed cash, card, and check transactions to complete customer purchases.
Listened to customer needs and desires to identify and recommend optimal products.
Crew Member
Konos Northshore Restaurant
08.2023 - 07.2024
Worked front counter and other areas.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Improved customer satisfaction by providing friendly and efficient service at the register.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Trained new team members on procedures, customer service, and sales techniques.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Operated cash register to ring up final bill and process various forms of payment.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Sales Associate
Zumiez
10.2022 - 08.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Developed strong rapport with customers and created positive impression of business.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.