A;ex West
Montgomery
Summary
Dynamic General Manager with a proven track record at Smalls Sliders, excelling in operations management and team building. Spearheaded initiatives that enhanced service efficiency and customer satisfaction, while implementing a new inventory system and labor scheduler .
Overview
17
17
years of professional experience
Work History
General Manager
Smalls Sliders
09.2024 - 12.2025
- Streamlined daily operations to enhance service efficiency and customer satisfaction.
- Developed training programs for staff to improve performance and operational consistency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, informing strategic decisions and promotions.
General Manager
Chicken N Max
01.2022 - 09.2024
- Established team goals aligned with company objectives to drive employee engagement.
- Coordinated marketing initiatives to increase brand visibility and attract new customers.
- Fostered a collaborative work environment, enhancing communication across departments.
- Managed vendor relationships ensuring quality products and timely deliveries for operations.
Assistant Store Manager
McAllister's Deli
02.2020 - 02.2022
- Led daily operations, ensuring compliance with company policies and standards.
- Trained and mentored new staff, fostering a collaborative team environment.
- Managed inventory levels, optimizing stock availability and minimizing waste.
- Implemented promotional strategies, enhancing customer engagement and sales performance.
General Manager
Whatabuger
03.2009 - 12.2019
- Achieved budget compliance through effective management of implementations and negotiations.
- Enhanced employee satisfaction by fostering a positive and inclusive work environment.
- Increased sales and profitability through strategic development and implementation of initiatives.
- Strengthened client and vendor relationships, ensuring loyalty and long-term success.
Education
High School Diploma -
Natchez High School
Natchez, MSSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
Smalls Sliders
09.2024 - 12.2025
General Manager
Chicken N Max
01.2022 - 09.2024
Assistant Store Manager
McAllister's Deli
02.2020 - 02.2022
General Manager
Whatabuger
03.2009 - 12.2019
High School Diploma -
Natchez High School