Alex Wierbinski

• Manage challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
• Adhere to airline policies to maintain safety standards.
• Follow company regulations and rules to promote safe environment for travelers and employees.
• Boost customer satisfaction through exceptional in-flight service.

• Managed challenging situations by remaining flexible and adaptable.
• Ensured cabin safety by adhering to FAA regulations during flights.
• Managed medical crises with composure and expertise while adhering to standard procedures.
• Provided exceptional service that elevated overall passenger experience.
• Operated Embraer 170/75 jets in service of major airlines such as Delta, American, and United.

-Based in MSP,

-worked on several different aircraft. I performed safety checks before each flight, greeted passengers with a smile and was extremely attentive to their needs.

-Worked independently and as a team to deliver food and beverages in a timely manner.

-Demonstrated all safety procedures clearly and communicated clearly to passengers. I was quick to respond in any emergency situation.

-I worked up to four flights per day in the United States.

• Scanned paper records to transfer to digital filing systems.
• Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
• Ensured accurate recordkeeping by regularly auditing and updating database information.
• Improved customer service response times by efficiently locating and providing requested documentation when needed.