Summary

Overview

Work History

Education

Skills

Affiliations

Accomplishments

Timeline

Alex Wilson

LOUISVILLE,KY

Summary

Enthusiastic professional experienced in front-of-house operations. Flexes easily between different positions and serves customers with positive, upbeat style. Consistently follows food safety and alcohol service standards.

Overview

2

2

years of professional experience

Work History

Volunteer

Sos International Shipping Toll Free: 877-242-6683

Louisville , KY

12.2021 - 05.2024

Sorted through incoming medical supplies and organized them based on type for distribution throughout the international and Louisville community.

Front of House Team Member

Chick-fil-A

Louisville , Kentucky

07.2022 - 08.2023

Assisted in taking orders and ensured accurate delivery of food items to customers.
Provided customer support with menu selection and answered questions about specials or other restaurant offerings.
Maintained cleanliness of dining area, including tables, chairs, floors, and windows.
Operated cash registers accurately and efficiently processed payments from customers.
Collaborated with kitchen staff to ensure timely delivery of all orders to customers.
Ensured compliance with health safety regulations in the restaurant setting.
Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints.
Performed cleaning duties such as sweeping, mopping, dusting, wiping down surfaces.
Restocked necessary items like condiments, napkins, cutlery.
Organized take-out orders for customers who requested them.
Processed credit card transactions quickly and accurately.
Performed opening and closing procedures at the end of shift.
Monitored guest satisfaction levels throughout meal services.
Assisted in training new team members on proper front-of-house operations.
Maintained a professional attitude while working under pressure during peak hours.
Greeted and talked pleasantly with customers to promote positive image for business.
Explained menu items, took orders and delivered food courses according to instruction.
Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Delivered guest orders to correct tables or take-out counter.

Education

High School Diploma -

Trinity High School

Louisville, KY

05-2025

Skills

[State] Driver's License
Adaptability and Dependability
Teamwork and Collaboration
Attention to Detail

Community Service
Positive Attitude
Team Collaboration
Food Distribution

Affiliations

I enjoy skiing and playing Volleyball with my friends. I also enjoy exercising.

Accomplishments

At Trinity, the Shamrock award is give to students who made Honor Roll all four quarters of the semester

Timeline

Front of House Team Member

Chick-fil-A

07.2022 - 08.2023

Volunteer

Sos International Shipping Toll Free: 877-242-6683

12.2021 - 05.2024

High School Diploma -

Trinity High School