Summary
Overview
Work History
Education
Skills
Timeline
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Alex Windecker

Warren,MI

Summary

Order processing professional with extensive experience managing order entry and customer service tasks. Proven capability to ensure smooth operations through meticulous attention to detail and effective communication. Reliable team player with focus on achieving operational efficiency and adapting to changing requirements.

Detail-oriented Order Processor with reputation for quickly and accurately preparing orders for shipment. Adept at packing boxes, preparing pallets, and moving merchandise with equipment such as forklifts. Offering punctual and reliable nature and 10+ years of experience.

Professional with significant experience in data management and order processing, equipped to handle complex tasks with precision and efficiency. Known for strong organizational skills and ability to collaborate with teams to achieve results. Reliable and adaptable, adept at using order entry software and maintaining accuracy under shifting priorities. Recognized for excellent communication and problem-solving abilities, ensuring successful execution of operational processes.

Overview

16
16
years of professional experience

Work History

Order Entry Processor

The Carpet Guys
Troy, MI
03.2019 - Current
  • Collaborated with team members to ensure timely and efficient fulfillment of customer orders.
  • Kept informed about industry trends, enabling swift adaptation to changing regulations or market conditions that may impact the ordering process.
  • Minimized stock discrepancies by accurately updating inventory records following each processed order.
  • Enhanced order accuracy by meticulously reviewing and verifying customer information and product specifications.
  • Contributed to revenue growth by ensuring prompt submission of accurate quotes to clients based on their specific needs.

Order Entry Coordinator

Art Van Flooring
04.2018 - 03.2019
  • Facilitated seamless coordination between departments by communicating pertinent order information to relevant stakeholders.
  • Maintained up-to-date knowledge of inventory levels, enabling accurate communication with customers regarding product availability.
  • Enhanced order accuracy by meticulously reviewing and confirming customer orders before processing.
  • Expedited urgent orders as needed to meet critical deadlines while maintaining high levels of quality control throughout order process.
  • Reduced order discrepancies with thorough verification of customer information, product details, and shipping addresses.
  • Collaborated with sales and production teams to ensure timely fulfillment of customer orders.

Business Operations Lead

Home Depot Measuring Service
Oak Park, MI
12.2009 - 02.2018
  • Responsible for management of team of representatives in a fast-paced retail call center.
  • Generated quotes and directed service technicians on flooring projects. Worked directly with stores, market managers, etc. to address and resolve customer issues.
  • Trained new employees and managed performance levels.

Education

Bachelor of Science - Communications

Eastern Michigan University
Ypsilanti, MI
04-2014

Skills

  • Deadline oriented
  • Numeric data entry
  • Typing speed
  • Sales support
  • Order tracking
  • Deadline management
  • Order proofing
  • Teamwork and collaboration
  • Quick learner

Timeline

Order Entry Processor

The Carpet Guys
03.2019 - Current

Order Entry Coordinator

Art Van Flooring
04.2018 - 03.2019

Business Operations Lead

Home Depot Measuring Service
12.2009 - 02.2018

Bachelor of Science - Communications

Eastern Michigan University

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