Alex Woten
CASPER,Wyoming
Summary
Summary of Social Qualifications: -Excellent Communication Skill-
Reliability to the extream- Flexible - Organized - Positive Attitude - Team Player - Customer Service Summary of Professional Qualifications: - Experience with many digital systems - Time Management - Stocking - Check/Checkout Process Knowledge
Overview
14
14
years of professional experience
Work History
Cashier
Imaginary Books And Collectables
02.2010 - 04.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Overnight Stocker
Walmart
09.2012 - 09.2019
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Maintained neat, organized stockroom free of hazards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Overnight Cashier
Hat Six Travel Center
04.2021 - 09.2023
- Enhanced customer satisfaction by providing efficient and professional service during overnight shifts.
- Streamlined transaction processes for quicker customer checkouts and reduced wait times.
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Assisted in restocking shelves and merchandise displays, ensuring product availability throughout the night.
- Contributed to loss prevention efforts by maintaining vigilance during overnight shifts.
Online Personal Shopper
Walmart
03.2022 - 11.2023
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Boosted client retention rates through consistent follow-ups after purchase transactions were completed.
Education
Associate of Arts - Physical Education And Coaching
Eastern New Mexico University - Roswell
Roswell, NM05.2010
High School Diploma -
Cloudcroft High School
Cloudcroft, NM05.2008
Skills
- Grocery Shopping
- Providing Feedback
- Special Assignments
- Maintaining Freshness
- Mobile Ordering Understanding
- Online Systems
- Online Ordering Familiarity
- Completing Purchases
- Product Knowledge
- Payment Processing
- Proper Storage Procedures
- Accurate Money Handling
- Team Goals
- Product Picking
- Zoning and Stocking
- Professional Relationships
Timeline
Online Personal Shopper
Walmart
03.2022 - 11.2023
Overnight Cashier
Hat Six Travel Center
04.2021 - 09.2023
Overnight Stocker
Walmart
09.2012 - 09.2019
Cashier
Imaginary Books And Collectables
02.2010 - 04.2020
Associate of Arts - Physical Education And Coaching
Eastern New Mexico University - Roswell
High School Diploma -
Cloudcroft High School
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