Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
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Alex Zeis

Buffalo

Summary

Goal-oriented worker, brings comprehensive experience maintaining customer satisfaction and contributing to success of coworkers and peers. Commended for delivering excellent customer service. Highly-motivated employee with desire to take on new challenges.

Overview

2
2
years of professional experience

Work History

Floor Staff

Regal Cinemas
Williamsville
09.2023 - Current
  • Processed payments using cash registers or point-of-sale systems.
  • Greeted customers and provided assistance with their inquiries.
  • Performed inventory counts when necessary.
  • Checked expiration dates on products to ensure freshness of merchandise.
  • Used product knowledge to upsell and cross-sell, maximizing purchase values.
  • Cleaned equipment nightly such as the popper, ovens, and washed dishes.

Guest Experience Associate

Buffalo Zoo
Buffalo
04.2023 - Current
  • Operated cash register accurately to process payments from customers.
  • Greeted guests upon arrival and provided them with a warm welcome.
  • Managed check-in process for parents or guardians of young guests.
  • Responded to questions, complaints and conflicts quickly and thoroughly.
  • Assisted in training new Ticket Sellers on proper operating procedures and processes.
  • Assisted customers with ticket purchases, trip planning, pricing and scheduling.

Cashier

Tops Friendly Markets
Depew
02.2024 - 05.2024
  • Followed company security procedures for handling large sums of money.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Assisted in stocking shelves with merchandise.
  • Monitored expiration dates on perishable items in order to remove outdated items from shelves.
  • Organized checkout lanes to ensure efficient customer flow.
  • Provided accurate change when applicable.
  • Maintained cleanliness of work area including counters, floors and display cases.
  • Followed instructions to properly arrange merchandise items.
  • Operated cash registers, handling cash, credit, and debit transactions accurately.

Education

High School Diploma -

Lancaster High School
Lancaster, NY
06-2024

Bachelor of Arts - Studio Art And Graphic Design

University At Buffalo
Buffalo

Skills

  • Adobe Creative Suite
  • Team collaboration
  • Graphic design
  • Effective communication
  • Workplace safety
  • Promotional strategies
  • Cash handling
  • Product promotion

Accomplishments

  • Secretary of Academy of Visual and Performing Arts and Lancaster High School

Affiliations

  • Photographer and Artist

References

References available upon request.

Timeline

Cashier

Tops Friendly Markets
02.2024 - 05.2024

Floor Staff

Regal Cinemas
09.2023 - Current

Guest Experience Associate

Buffalo Zoo
04.2023 - Current

High School Diploma -

Lancaster High School

Bachelor of Arts - Studio Art And Graphic Design

University At Buffalo

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