Alexandra Roshchina
Aventura,Florida
Summary
Authorized to work in U.S. Profile Achievement-driven and results-oriented. Strong analytical and critical thinking skills. Selfmotivated and adaptable to a changing environment, excellent team player. Work well under pressure, detail-oriented, able to remove obstacles and meet deadlines. Excellent problem solving, communication and interpersonal skills. See the big picture and steer through day-today activities to achieve important goals. Proficient in computer software. Conscientious Healthcare professional offering over [Number] years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Reliable Medical Support professional with [Number] years of experience in [Type] environment. Expertly assist with office operations and physician support by gathering patient information, [Task] and [Task]. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Organized [Job Title] with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
Solea Brickell Spa
06.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Prepared lab specimens for diagnostic evaluation.
- Verified patient insurance coverage and collected required co-payments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Implemented care and efficiency improvements to support and enhance office operations.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Obtained client medical history, medication information, symptoms, and allergies.
- Measured patient spirometry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Marketing Manager
Solea Brickell Spa
06.2022 - Current
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Performed market segmentations, targeting and positioning for each product line.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Continually maintained and improved company's reputation and positive image in markets served.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Improved website visibility through development and implementation of SEO strategies.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Devised content strategy to effectively engage target audiences.
- Coordinated with design and media teams to develop high-quality creative assets.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Created and managed social media campaigns to increase brand engagement.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Worked with graphic designers and writers to establish theme and tone for content.
- Conducted market research to identify new opportunities and target markets.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
- Used data analytics to track lead generation campaigns and improve quality.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Education
Masters of Science - Physician
Dade College
2021
MBA - Business Management
Nova Southeastern University
3301 College Ave, Fort Lauderdale, FL 3331405.2018
Bachelor of Science - Business Management
Nova Southeastern University
2016
Skills
- Managing and recordkeeping client’s medical records under HIPPA regulations, proficient with most EMR systems, sales and marketing; providing excellent customer service, and managing a call center
- Charting Expertise
- Pulmonary Function Tests (PFTs)
- Clinical Applications
- EMR Systems
- Wound Care and Irrigation
- Restocking Lab Supplies
- Case Management
- Grooming and Bathing Assistance
- Direct Patient Care
- Account Management
- Assisting with Physical Exams
- IV Discontinuation
- Sterile Procedures and Techniques
- Foley Catheter Insertion and Removal
- Proper Sterilization Techniques
- Human Anatomy and Physiology
- Patient Feeding
- Customer Service
- First Aid
- Customer Relationship Management
- Medical Records Management
- Vital Sign Monitoring
- Plethysmography Machines
- Feeding Assistance Expertise
- Electronic Medical Record
- Equipment and Instrument Sterilizatoin
- Pulse Volume Recording
- Ph Testing
- Antigen Testing
- Needs Assessment
Accomplishments
- Certifications:
- Notary Public; Florida; from January 2nd, 2020- January 7th, 2024
- Commission NO
- GG 944903
Certification
TAX ID #: 85-1387373
2020-Present
CEO, CFO
Affiliations
Holiday Inn Miami Beach, 4333 Collins Ave, Miami Beach, FL 33140
2010-2012 Front Desk Agent
Registered guests and accommodated their requests to ensure a positive experience with the hotel to encourage return business
Promoted options to upgrade guests to better rooms for a slightly higher rate to increase sales revenue ($100-$200 upgrade option/room)
Handled cash payments
Maintained a clean and neat front desk area to enhance corporate image of the hotel
Prestige Beauty Salon & Spa, 18160 Collins Ave, Sunny Isles Beach, FL 33160
2013-2016 Salon receptionist
Greeted clients on arrival and escorted them to stylist or aesthetician’s workstation in a friendly manner.
Answered phones, booked appointments, dealt with client issues, called clients to confirm appointments.
Processed payments, issued receipts, counted cash register in the morning, afternoon, and closing. Consistently, maintained a balanced bank of $1000 each day.
Acqualina Resort and Spa on The Beach, 17875 Collins Avenue, Sunny Isles Beach, Florida 33160
2018-2019 Front Desk Agent
Greeted, registered, and processed guests by utilizing the Forbes standards.
Accommodated guest requests when sold rooms to pleasantly surpass the guest’s expectations, enhance the stay, and top of resort revenue on average with ($700$1000)/weekly with upsells. Obtained guest requests and communicated with resort staff on the status of guest rooms.
Handled cash payments, wire transfers, and credit card process.
Prepared arrival and departure reports for imminent shifts.
Supervised two bank registers to maintain a regular amount of $3,000.00 in each bank.
Prepared and completed the arrival and departure reports, checklists, credit card authorization reports, and trace reports daily.
Acqualina Resort and Spa on The Beach, 17875 Collins Avenue, Sunny Isles Beach, Florida 33160
2019-2019 Reservations Agent
Made reservations subject to availability; in addition, followed up with potential clients who’ve inquired about a stay at Acqualina Resort and Spa on The Beach. Attempted to offer the BAR rate (best available rate) if the projection of occupancy was low.
Kept accurate records of customer bookings, payments, balances, and any additional preferences of the guest in order to create an accurate guest portfolio, which, in turn helps to service and maintain a 5-Star Award Winning experience.
Upsold and promoted relevant travel packages from Acqualina Resort and Spa on The Beach as well as tourist attractions and opportunities for customers.
Offered and provided advice for local attractions, restaurants, parking, directions to the hotel. Also, contacted all localities to confirm the bookings.
Promoted seasonal and discounted rates at low occupancy.
Provided complimentary room category upgrades to repeat guests or VIP clients.
Analyzed demand during the entire year and managed to maintain a 70% to 100% occupancy during the year 2019 from sales and upsells.
ESJ Capital Partners, 19950 West Country Club Drive, Suite 800, Aventura, Florida 33180
2019-2020 Front Desk Receptionist
Greeted investors, offered beverages, and scheduled conference rooms for meetings.
Answered telephone calls and replied to emails pertaining to ESJ Capital Partners.
Distributed mail to colleagues who were designated for the entity.
Created InDesign brochures, templates, and two pagers. Created and sent out FedEx and UPS mail and packages.
Ran practical errands such as bank deposits and office groceries.
Managed expense reports.
Organized and monitored the inventory.
Made quarterly reports for investor’s distributions and send them out via PDF in Mail Merge.
Created binders, organized all charters and properties according to classes, categories, months, and years.
Kept all areas clean and organized.
Self-Employed/ Owner
Alexa Mar Wellness Retreat, LLC. 323 Sunny Isles Blvd., Suite 106, Sunny Isles Beach, FL. 33160
Timeline
Medical Assistant
Solea Brickell Spa
06.2022 - Current
Marketing Manager
Solea Brickell Spa
06.2022 - Current
Masters of Science - Physician
Dade College
MBA - Business Management
Nova Southeastern University
Bachelor of Science - Business Management
Nova Southeastern University