Alexa Ammons
Hostess, To-go
Indiantown,FL
Summary
- Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.
- Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
- Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
1
1
year of professional experience
Work History
Receptionist
City Nails Salon
Tallahassee, FL
01.2022 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Receptionist
The Zoo Health Club
North Palm Beach, FL
07.2021 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Restaurant Hostess
BluePointe Bar And Grill
Tequesta, FL
02.2021 - 06.2021
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
- Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
To-Go Server, Cashier
Sals Express
Palm Beach Gardens, FL
01.2021 - 04.2021
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Bussed and reset tables to keep dining room and work areas clean.
- Noted special patron requests and followed up with kitchen to confirm delivery.
Education
Bachelor of Arts - Business/Real Estate
Florida State University
Tallahassee, FL04.2025
Associate of Arts - Business
Palm Beach State College
Palm Beach Gardens, FL12.2021
Skills
- Positive Attitude and Energetic
- Visitor and Customer Relations
- Restaurant Operation
- Customer Complaint Resolution
- Front of House Management
- Front- and Back-Of-House Coordination
- Reservation Management
- High-Volume Dining
Timeline
Receptionist
City Nails Salon
01.2022 - 04.2022
Receptionist
The Zoo Health Club
07.2021 - 08.2021
Restaurant Hostess
BluePointe Bar And Grill
02.2021 - 06.2021
To-Go Server, Cashier
Sals Express
01.2021 - 04.2021
Bachelor of Arts - Business/Real Estate
Florida State University
Associate of Arts - Business
Palm Beach State College
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