Alexa Anderson
Wilmington,NC
Summary
Dynamic and compassionate healthcare and hospitality professional with extensive experience at Fine Dining Establishments and Home Instead. Proven track record in delivering exceptional client care, enhancing independence, and boosting satisfaction through effective communication and medical equipment operation. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
3
3
years of professional experience
Work History
Home Health Worker
Home Instead
Wilmington, NC
11.2024 - Current
- Aid with mobility and independence for disabled individuals and continually monitored safety.
- Assisted clients with proper exercises and rehabilitation.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Accompanied clients to doctors' offices or on other trips outside home.
- Tracked and reported clients' progress based on observations and conversations.
- Provided patients and families with emotional support and instruction.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Performed light housekeeping tasks such as changing bed linens, washing dishes and vacuuming carpets.
Host
Ruth's Chris Steakhouse
Cherokee
12.2021 - Current
- Directed arriving diners to appropriate places in opulent culinary venue.
- Utilized reservation system for handling guest traffic.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Took reservations over phone and in person.
- Greeted guests upon arrival and provided them with menus.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
Barback and Servers Assistant
The Commodore Club
Wrightsville Beach, NC
06.2024 - 11.2024
- Maintained proactive customer engagement during interactions.
- Handled responsibilities of both food runner and servers' assistant with efficiency.
- Maintained cleanliness and enhanced the appeal of dining spaces.
- Assisted in maintaining cleanliness and orderliness of the bar area.
- Prepared all necessary items for efficient bar operation.
- Ensured cleanliness and hygiene of instruments used in daily operations.
- Restocked bar with necessary supplies, including liquor, beer, wine, and mixers.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Provided efficient support to bartenders, ensuring smooth operation during peak hours.
- Successfully managed multiple tasks simultaneously while providing quality service.
Education
Some College (No Degree) - Bachelor of Science, Nursing
Cape Fear Community College
Wilmington, NCSkills
- Goal-Oriented Mindset
- Effective Communication Skills
- Professional Consultation
- Detail-Oriented
- Awareness of Relevant Industry Standards
- Medical equipment operation
- Client documentation
- Compassionate client care
- Personal care services
- Financial Record Management
- Critical Thinking for Problem-Solving
- Database management
- Opening and closing procedures
- Administrative Support
- Organizational Skills
References
Available upon request.
Timeline
Home Health Worker
Home Instead
11.2024 - Current
Barback and Servers Assistant
The Commodore Club
06.2024 - 11.2024
Host
Ruth's Chris Steakhouse
12.2021 - Current
Some College (No Degree) - Bachelor of Science, Nursing
Cape Fear Community College