ALEXA BENAVIDEZ

Support the imagining department, preparing reports and ensure that all imagining processes comply with healthcare regulations and standards, including patient privacy and safety protocols. Maintained patient imaging records, made sure images and reports are properly stored and accessible to healthcare providers or ready for patient pick up. Upon request assisted in other areas as needed.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

• Strengthened client relationships by providing exceptional customer service and support.
• Streamlined customer service processes for increased efficiency and effectiveness.
• Developed loyal customer base by providing excellent customer service.
• Developed and implemented strategies for top-tier customer service.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.