Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexa Boeh

Tigard,OR

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.

Overview

5
5
years of professional experience

Work History

Membership Sales Associate

LA Fitness
03.2025 - Current
  • Supported membership sales initiatives through effective communication and relationship building with potential clients.
  • Resolved member concerns effectively through attentive listening skills and proactive problem solving techniques, maintaining high levels of customer satisfaction.
  • Steam lined the membership application process, ensuring all required documentation was collected efficiently and accurately.
  • Maintained accurate records of all membership transactions utilizing specialized software tools for efficient data management purposes.
  • Assisted in developing marketing strategies to enhance member engagement and retention rates.
  • Collaborated with team members to speed up the onboarding processes for new staff.
  • Helped train new staff on membership systems, creating a knowledgeable team environment focused on excellence.
  • Managed member inquiries via phone and email, resolving issues promptly and maintaining a high level of service quality.
  • Provided exceptional customer service, resolving issues promptly and professionally.
  • Built strong relationships with potential members through engaging presentations and facility tours.

Sales Associate

Victoria’s Secret
10.2024 - 02.2025
  • Managed inventory levels, ensuring stock availability and visual merchandising standards were maintained.
  • Implemented promotional strategies to drive sales and increase customer foot traffic during peak seasons.
  • Collaborated with team members to achieve daily sales goals and improve overall store performance.
  • Resolved customer inquiries and complaints promptly, maintaining high levels of satisfaction and loyalty.
  • Conducted regular audits of merchandise displays to ensure compliance with company standards and branding guidelines.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Tanning Consultant

Palm Beach Tan
10.2022 - 01.2025
  • Assisted customers in selecting tanning products tailored to individual skin types and preferences.
  • Educated clients on safe tanning practices and aftercare routines to enhance results.
  • Maintained cleanliness and organization of tanning equipment and salon environment.
  • Supported promotional activities by informing clients about special offers.
  • Conducted inventory checks on tanning supplies, reporting shortages to management promptly.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
  • Increased salon revenue through upselling tanning packages and retail products to clients.

Sales Associate

Pacific Sunwear
03.2022 - 10.2022
  • Processed transactions efficiently using point-of-sale (POS) systems.
  • Maintained clean and organized sales floor, ensuring product visibility and accessibility.
  • Collaborated with team members to restock inventory and display merchandise effectively.
  • Implemented visual merchandising strategies to attract customers and boost sales performance.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Sales Associate

CHAMPS
09.2020 - 05.2021
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Collaborated with team members to achieve daily sales goals and improve overall store performance.
  • Monitored inventory levels and communicated restocking needs to management for optimal product availability.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Education

High School Diploma -

Clackamas High School
Clackamas
05.2023

Skills

  • Customer service
  • Membership processing
  • Product and service sales
  • Cold calling expertise
  • Account management
  • Problem-solving
  • Listening skills
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Team collaboration
  • Relationship building
  • Product knowledge

Timeline

Membership Sales Associate

LA Fitness
03.2025 - Current

Sales Associate

Victoria’s Secret
10.2024 - 02.2025

Tanning Consultant

Palm Beach Tan
10.2022 - 01.2025

Sales Associate

Pacific Sunwear
03.2022 - 10.2022

Sales Associate

CHAMPS
09.2020 - 05.2021

High School Diploma -

Clackamas High School

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