Alexa Boyd
Union Mills,Indiana
Summary
Dynamic Lead Barista at Starbucks with a proven track record in team management and barista training. Expert in espresso preparation and inventory management, I developed specialty drink recipes that enhanced customer satisfaction. Committed to maintaining cleanliness standards and fostering a collaborative environment, I successfully improved team performance and customer loyalty.
Overview
5
5
years of professional experience
Work History
Lead Barista
Starbucks, Barista
Valparaiso, IN
08.2021 - Current
- Trained new baristas on beverage preparation and customer service standards.
- Oversaw daily operations to ensure efficient workflow during peak hours.
- Developed specialty drink recipes to enhance customer satisfaction and engagement.
- Maintained cleanliness and organization of workspace in compliance with health regulations.
- Provided exceptional customer service, resolving issues to build brand loyalty.
- Monitored inventory levels, coordinating with suppliers for timely restocking of products.
- Implemented training programs that improved team performance and product knowledge.
Education
High School Diploma -
Miami Valley Christian Academy
Cincinnati, OH05.2021
Skills
- Cleanliness standards
- Order taking
- Adaptability to change
- Espresso preparation
- Supply ordering
- Inventory management
- Drink customization
- Team management
- Barista training
Timeline
Lead Barista
Starbucks, Barista
08.2021 - Current
High School Diploma -
Miami Valley Christian Academy