ALEXA BRIZZI
Murrells Inlet,SC
Summary
Dynamic Store Manager with a proven track record at Starbucks, excelling in talent acquisition and project management. Recognized for achieving 17% year-over-year growth, I foster cross-functional collaboration and drive operational efficiency. Passionate about coaching and developing teams, I create impactful strategies that enhance productivity and elevate customer experiences.
Overview
8
8
years of professional experience
Work History
Store Manager
Starbucks
Myrtle Beach, SC
03.2024 - Current
- Led daily store operations for a high-volume location, driving top-tier customer experience and operational excellence.
- Recruited, trained, and developed baristas, shift supervisors, and emerging leaders, fostering a high-energy, growth-focused culture.
- Directed scheduling, inventory management, ordering, and financial controls to meet labor and cost targets.
- Excelled in DayPart detail, using performance insights to identify gaps, coach behaviors, and improve throughput.
- Dual-managed and trained a new Store Manager, strengthening district leadership capacity.
- Ensured compliance with Starbucks standards, food safety protocols, and brand consistency across all dayparts.
- Received Partner of the Quarter and other recognition for leadership impact, team development, and customer connection.
Office Manager
Village Pet Spa
Middletown, NJ
01.2021 - 05.2024
- Managed office operations, ensuring efficient workflow and timely completion of tasks.
- Developed and implemented office policies to enhance productivity and streamline processes.
- Coordinated schedules, appointments, and meetings for senior management to optimize time management.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Adapted seamlessly to a remote work environment, maintaining efficient operations, client communication, and team coordination without disruption to service quality.
Assistant Store Manager
Starbucks
Myrtle Beach, SC
06.2023 - 03.2024
- Trained new staff on service standards and store procedures to enhance performance.
- Managed daily store operations, including customer service, inventory management, and staff scheduling.
- Supervised employee team, delivering ongoing training to maintain high customer satisfaction levels.
- Collaborated with management to implement promotional campaigns effectively and drive sales.
- Resolved customer inquiries and complaints promptly to foster positive shopping experiences.
Shift Supervisor
Starbucks
Pawleys Island, SC
06.2022 - 06.2023
- Supervised daily operations to maintain service quality and efficiency.
- Managed inventory levels to ensure product availability and freshness.
- Handled customer inquiries and resolved issues promptly and effectively.
- Ensured compliance with health and safety regulations in the workplace.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Founder
Waggin' Tails Pet Services
Middletown, NJ
01.2021 - 01.2022
- Established service standards for pet care and customer interactions.
- Oversaw financial operations, including budgeting and expense management.
- Built relationships with local vendors for supplies and service partnerships.
- Implemented marketing strategies to promote services within the community.
- Facilitated client consultations to assess needs and recommend appropriate services.
- Recruited, hired and trained staff members to ensure that operational goals were met.
Associate Trainer
Panera Bread
Central Valley, CA
11.2017 - 12.2019
- Coordinated staff workflows to optimize productivity and efficiency.
- Monitored inventory levels, placing orders to ensure stock availability.
- Delivered energetic shift leadership, reinforcing company culture and enhancing team morale.
- Implemented operational improvements that streamlined processes and increased efficiency.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues.
- Supported new store openings by coaching multiple teams, ensuring operational readiness.
Education
Bachelor of Arts - Organizational Leadership/Project Management
Arizona State University
Remote05.2027
Skills
- Coaching and guidance
- Team development
- Effective task management
- Cross-functional collaboration
- Project management
- Talent acquisition
- Leadership development
- Multi-unit leadership
- Office administration
- Effective communication
- Budget administration
- Operational efficiency
- Revenue generation
- Bank and safe deposits
Websites
Accomplishments
Quarterly Excellence Award, Q2 2025- Multi-unit development and initiative in growing my business.
Timeline
Store Manager
Starbucks
03.2024 - Current
Assistant Store Manager
Starbucks
06.2023 - 03.2024
Shift Supervisor
Starbucks
06.2022 - 06.2023
Office Manager
Village Pet Spa
01.2021 - 05.2024
Founder
Waggin' Tails Pet Services
01.2021 - 01.2022
Associate Trainer
Panera Bread
11.2017 - 12.2019
Bachelor of Arts - Organizational Leadership/Project Management
Arizona State University