Summary
Work History
Education
Skills
Timeline
Generic
Alexa Brown

Alexa Brown

Peachtree City,Georgia

Summary

Dynamic team player with a proven track record at Your Pie, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Demonstrated leadership by streamlining operations and training new staff, contributing to a positive work environment and efficient service delivery.

Work History

Team Member

Your Pie
08.2025 - Current
  • Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Prepared food items according to safety standards and quality guidelines.
  • Maintained cleanliness of workstations and dining areas to ensure compliance with health regulations.
  • Assisted in inventory management by restocking supplies and tracking product levels.
  • Collaborated with team members to streamline operations during peak hours, enhancing service speed.
  • Followed recipes accurately to ensure consistency in food preparation and presentation.
  • Adapted quickly to changing tasks, demonstrating flexibility in a fast-paced environment.
  • Engaged with customers to create a welcoming atmosphere, fostering repeat business through positive experiences.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Developed marketing materials to promote in-store events and special promotions.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Streamlined workflow for increased efficiency, introducing digital tool for task management.
  • Reduced wait times for customers by implementing more efficient checkout process.
  • Enhanced store security measures, reducing incidents of theft and loss.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.
  • Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
  • Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
  • Conducted product demonstrations, enhancing customer engagement and interest.
  • Enhanced team collaboration by organizing weekly meetings to discuss project progress and address any challenges.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.


Education

No Degree -

McIntosh High School
Peachtree City, GA

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Collaboration and teamwork
  • Attention to detail
  • Cash handling

Timeline

Team Member

Your Pie
08.2025 - Current

No Degree -

McIntosh High School
Alexa Brown