Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexa Bryan

Indianapolis,United States

Summary

Professional specializing in strategic planning and program analysis, with a proven track record of enhancing client care outcomes. Expertise in collaborating with diverse stakeholders to drive quality improvements in community-based services. Demonstrated ability to implement effective strategies that optimize service delivery and client satisfaction.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Care Manager/Service Coordinator

Humana
Indianapolis, IN
08.2024 - 08.2025
  • Coordinated care and services under Indiana's Medicaid Waiver Program for the Aged, Blind, and Disabled (ABD), ensuring clients received appropriate home- and community-based supports.
  • Conducted needs assessments, developed person-centered care plans, and maintained compliance with Medicaid guidelines and managed care requirements.
  • Collaborated with healthcare providers, family members, and community agencies to improve client outcomes and quality of life.

Feild Instructor

Indiana University, School of Social Work
Indianapolis, Indiana
08.2014 - 05.2025
  • Delivered hands-on instruction in field-based settings for diverse student groups.
  • Collaborated with faculty to integrate curriculum with field instruction goals.
  • Developed strong relationships with community partners who provide resources or services for the field instruction program.
  • Participated in professional development opportunities related to education curriculum design.

Therapist/Care Manager, Administrative Assistant, Booking Manager

Professional Consultant / Independent Contractor
Indianapolis, IN
10.2020 - 08.2024
  • Provided therapeutic support and case management services for diverse clients, applying trauma-informed and client-centered approaches.
  • Coordinated care and resources while collaborating with service providers, effectively advocating for client needs to ensure quality outcomes and better service delivery.
  • Delivered comprehensive administrative and booking support for small businesses and artists, managing calendars and communications.

Emergency Department Care Manager

Community Health Network
Indianapolis, IN
07.2011 - 09.2020
  • Coordinated documentation and discharge processes, improving workflow accuracy and timeliness.
  • Standardized internal procedures to support smoother cross-team operations.
  • Trained new team members on documentation systems and best practices.

Project Assistant (Research Coordination)

Purdue University/ Military Family Research Institute
Indianapolis, IN
01.2009 - 01.2012
  • Scheduled interviews and maintained secure data logs for a national family study.
  • Collaborated with academic teams to ensure compliance and timely reporting.
  • Supported process improvements in interview workflows and documentation.

Care Manager/Nurse Consultant

Shaller Anderson
Indianapolis, IN
08.2008 - 11.2010
  • Provided integrated healthcare and social services to high-risk Medicaid patients through assessments, case management, and action planning.
  • Advocated for patients by coordinating with families and agencies, using clinical risk assessments to guide interventions.
  • Ensured effective care delivery by aligning services with clinical guidelines and regulatory standards.

Family Case Manager/Supervisor

State of Indiana Department of Child Services
Indianapolis, IN
02.1999 - 08.2008
  • Provided direction, oversight, and ongoing training to a cross-functional group of child welfare investigators, case managers, and unit clerks.

Graduate Teaching/Field Instructor

Indiana University School of Social Work
Indianapolis, IN
01.2006 - 01.2007
  • Mentored field students and developed training materials for practicum support.
  • Designed feedback structures to strengthen professional development pathways.

Education

Fundraising From Foundations and Grant Management - Grant Management, Fundraising, And Philanthropy

Indiana University Lilly Family School of Philanthrophy
Indianapolis, IN
04.2021

Master of Science - Concentrations: Leadership/ Families And Children

Indiana University
Indianapolis, IN
05-2006

Bachelor of Applied Science - Psychology, Criminology

Indiana State University
Terre Haute, IN

Skills

  • Community outreach and partnerships
  • Staff training and coaching
  • Quality compliance
  • Program reporting and analysis
  • Community engagement strategies
  • Performance management
  • Strategic planning
  • Internal audits and assurance
  • Public speaking and communication
  • Fund development and grant management
  • Google Workspace proficiency
  • Microsoft Office Suite expertise
  • Virtual collaboration tools
  • Adobe software skills
  • CRM systems knowledge

Certification

Fundraising From Foundations and Grant Management, Indiana University Lilly Family School of Philanthropy, 04/01/21

Timeline

Care Manager/Service Coordinator

Humana
08.2024 - 08.2025

Therapist/Care Manager, Administrative Assistant, Booking Manager

Professional Consultant / Independent Contractor
10.2020 - 08.2024

Feild Instructor

Indiana University, School of Social Work
08.2014 - 05.2025

Emergency Department Care Manager

Community Health Network
07.2011 - 09.2020

Project Assistant (Research Coordination)

Purdue University/ Military Family Research Institute
01.2009 - 01.2012

Care Manager/Nurse Consultant

Shaller Anderson
08.2008 - 11.2010

Graduate Teaching/Field Instructor

Indiana University School of Social Work
01.2006 - 01.2007

Family Case Manager/Supervisor

State of Indiana Department of Child Services
02.1999 - 08.2008

Fundraising From Foundations and Grant Management - Grant Management, Fundraising, And Philanthropy

Indiana University Lilly Family School of Philanthrophy

Master of Science - Concentrations: Leadership/ Families And Children

Indiana University

Bachelor of Applied Science - Psychology, Criminology

Indiana State University

Similar Profiles

CREATE PROFILE