Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexa Burrus

Philadelphia,Pa

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

14
14
years of professional experience

Work History

Portfolio Property Manager

Firstservice Residential
07.2024 - Current
  • Managed tenant relations to resolve issues and enhance satisfaction levels.
  • Coordinated property maintenance schedules to ensure timely completion of repairs.
  • Conducted regular property inspections to identify maintenance needs and uphold standards.
  • Collaborated with vendors to negotiate service contracts, ensuring cost-effective solutions.
  • Assisted in the preparation of annual budgets, tracking expenses against forecasts effectively.
  • Oversaw annual budget preparation and long-term financial planning, ensuring the properties remained financially stable.

Regional Administrative Assistant

Firstservice Residential
10.2023 - Current
  • Coordinated scheduling and logistics for regional meetings, ensuring efficient use of resources.
  • Managed correspondence and communication for multiple departments to streamline information flow.
  • Assisted in maintaining office supplies inventory, reducing costs through effective vendor negotiations.
  • Developed and implemented filing systems that improved document retrieval efficiency by 30%.
  • Facilitated onboarding processes for new staff, contributing to a smoother transition into the organization.
  • Assisted coworkers and staff members with special tasks on daily basis.

Business Development Manager

AAPlasma
01.2021 - 07.2023
  • Organize and assist with the upkeep of the office including keeping up with all inventories and retrieving and distributing all materials. Greeting visitors and assisting with any help on small projects. Assisting in Bio lab, Chemical Lab and Machine Shop as well.
  • Facilitated client meetings to foster relationships and gather feedback for service improvement.
  • Represented company and promoted products at conferences and industry events.
  • Optimized operational processes for cost savings, analyzing existing procedures and implementing improvements.

First Service Residential
01.2016 - 01.2020
  • Provide a great customer service experience for residents including assisting residents with package assistance, spare keys, contractors/visitors etc. Organizing package rooms and assisting management office as well.

Planned Companies
01.2012 - 01.2016
  • Anchor Front Desk Concierge assisting residents of the complex with all needs including packages, items left at the front desk by visitors as well as office management, spare keys etc. Reporting incidents as well as making maintenance requests. Assisting management office with helping with small tasks when needed.

Education

Diploma -

Frankford High School
01.2007

Community College of Philadelphia
01.2015

Skills

  • Creativity
  • Leadership
  • Organization
  • Problem solving
  • Teamwork
  • Property management
  • Critical thinking
  • Clear communication

Languages

English
Native or Bilingual

Timeline

Portfolio Property Manager

Firstservice Residential
07.2024 - Current

Regional Administrative Assistant

Firstservice Residential
10.2023 - Current

Business Development Manager

AAPlasma
01.2021 - 07.2023

First Service Residential
01.2016 - 01.2020

Planned Companies
01.2012 - 01.2016

Diploma -

Frankford High School

Community College of Philadelphia

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Alexa Burrus