Summary
Overview
Work History
Education
Skills
Timeline
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ALEXA CABRERA

Bronx,New York

Summary

An experienced individual with extensive knowledge and experience in different fields looking to secure a position in a reputable company or organization to grow, gain new experiences, learn new skills, and contribute to the company's success with knowledge and skills obtained throughout the years.

Overview

8
8
years of professional experience

Work History

Recruiter

Dutch X
10.2022 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Assisted with onboarding and conducted orientation of new hires
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Operated and maintained multiple applicant tracking and candidate management systems
  • Reviewed candidates paperwork and documents for approval via ADP including but not limited to I-9 document verification
  • Advertised job opportunities on social media platforms and job boards.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Lead project of over 10,000 inactive employee files for audit and record purposes
  • Collaborated with multiple departments to ensure employees are performing to best of their abilities
  • Built strong relationships with internal and external candidates to ensure excellent hiring experience.

Inside Sales Representative

Chef's Warehhouse
04.2022 - 10.2022
  • Developed strategic relationships with prospective clients by learning preferences and managing regular communications.
  • Answered customers' questions regarding products, prices and availability.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Maintained inventory of over 100+ products for requested products from clients
  • Conducted outreach to new and existing clients to drive sales of products and collaborated with outside sales representatives and other departments to generate leads and close sales
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Pharmacy Technician

Tremont Chemist
04.2020 - 03.2022
  • Provide consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use
  • Stocked, labeled and inventoried medication to keep accurate records
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
  • Efficiently communicated with attorney offices, doctor's offices, & insurance to retrieve accurate information for worker's compensation & no fault patients
  • Coordinated verification and filling of more than 50 daily prescriptions in high-volume pharmacy environment.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.

Customer Service/Catering Assistant

Lavo Restaurant
12.2017 - 03.2020
  • In charge of handling proper execution of catering orders
  • Responsible for inputting customer's orders into system while making sure special requests and needs were met
  • Created catering menu based upon client specifications, event type, dietary needs and budget
  • Handled multiple phone lines, POS & food ordering systems (Grubhub, Seamless, Doordash, Ubereats etc..)
  • In charge of opening and closing station, as well as tipping out delivery drivers
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Consulted with customers in planning catered events including corporate events, company lunches and other special events
  • Typed up menu proposal for prospective clients describing potential food allergies, pricing, quantity.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.

Customer Service/Head Cashier

Muscle Maker Grill
03.2017 - 12.2017
  • Directed team of cashiers to maximize performance and deliver exceptional service to every customer
  • Responsible for recruiting and training new staff members, as well as being in charge of scheduling all shifts for all staff
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Managed inventory, placed orders for supplies, as well as maintained station stocked at all times
  • Handled multiple phone lines, POS & delivery order systems (Grubhub, Seamless, UberEats, Doordash etc..)
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Administrative Assistant

Parkchester Preservation Management
01.2016 - 03.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources
  • Managed calender and tracked time off for staff

Education

High School Diploma -

Monsignor Scanlan High School
Bronx, NY
05.2015

Skills

  • Microsoft Efficient (Word, Excel, Powerpoint)
  • Management
  • Flexibility
  • Teamwork
  • Data Entry
  • Background Checks/Work Authorization Verification
  • Recruitment Strategy Development
  • Human Resources Management Systems (ADP)
  • Google Suite
  • Fountain
  • Talent Acquisition
  • Training and Onboarding
  • Advertising

Timeline

Recruiter

Dutch X
10.2022 - Current

Inside Sales Representative

Chef's Warehhouse
04.2022 - 10.2022

Pharmacy Technician

Tremont Chemist
04.2020 - 03.2022

Customer Service/Catering Assistant

Lavo Restaurant
12.2017 - 03.2020

Customer Service/Head Cashier

Muscle Maker Grill
03.2017 - 12.2017

Administrative Assistant

Parkchester Preservation Management
01.2016 - 03.2017

High School Diploma -

Monsignor Scanlan High School

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ALEXA CABRERA