Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ALEXA CAMPOS

Haltom City,TX

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges and changes with resourceful and creative approaches. Recognized as driven, fast learning, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Lead

Wal-Mart Ecommerce
Fort Worth, United States
09.2021 - 04.2022
  • Managed and allocated between 50-60 employees and material resources to meet production goals.
  • Collaborated with transportation department and management to validate all product is received accurately.
  • Performed necessary functions to ensure daily department goals were achieved.
  • Provided daily safety advisements to ensure hazard-free environment.
  • Performed quality control and monitored production efforts.

Logistics Supervisor

Group O
Fort Worth, TX
02.2020 - 08.2021
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Interviewed, hired and trained new employees for production positions.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Conducted employee evaluations to provide feedback and set expectations for future job performance.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Conducted weekly meetings with other supervisors to maintain smooth inter-departmental communication and operations.
  • Developed and deepened relationships with vendors to meet or exceed requests and expectations.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Directed logistics operations, including shipping and receiving of wide range of products daily.
  • Appointed single point of contact referring to any product discrepancies or concerns for our most dominant account.

Operations Lead

Wal- Mart FC 7006
Fort Worth, TX
10.2014 - 02.2019
  • Work with support and management to analyze and resolve system error codes.
  • Ensure associates met productivity expectations on daily tasks.
  • Discuss breakdown of processes while utilizing a Warehouse Management System.
  • Performs necessary functions to ensure orders are sent out on time, including but not limited to research, picking/packing, case fill and shipping.
  • Train associates and managers in standard operational procedures in various areas.
  • Ensure compliance of company policies and procedures and support company mission, values and integrity.

TECHNICAL SUPPORT II

SPRINT NEXTEL CORP
Fort Worth, TX
11.2011 - 04.2014
  • Customer support for technical issues on all wireless devices.
  • Providing issue resolution on first call with setup callbacks on any escalated issues.
  • Event coordinator for all team events.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Provided Tier 2 IT support to non-technical internal users through desk side support services.

Education

Bachelor of Science - Information Technology

Brandman University
Irvine, CA
06.2025

High School Diploma -

Arlington High School
Arlington, TX
06.2006

Skills

  • MS Office skills
  • Logistics expertise
  • 5S/Lean practices
  • WMS experience

Certification

Hazardous Materials Non-Bulk

HM 126-F

Certificate ID: 3601-395-24660

Timeline

Operations Lead

Wal-Mart Ecommerce
09.2021 - 04.2022

Logistics Supervisor

Group O
02.2020 - 08.2021

Operations Lead

Wal- Mart FC 7006
10.2014 - 02.2019

TECHNICAL SUPPORT II

SPRINT NEXTEL CORP
11.2011 - 04.2014

Bachelor of Science - Information Technology

Brandman University

High School Diploma -

Arlington High School
ALEXA CAMPOS