Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Alexa Criado

Kerman,CA

Summary

Experienced with a solid retail background in customer service and sales. Proven skills in upselling, cross-selling, and merchandising. Strong communication abilities facilitate effective interaction with customers, colleagues, and management.

Overview

8
8
years of professional experience

Work History

Kitchen Team Member

Rapp It Up
Fresno, Ca
08.2026 - Current
  • Prepared and assembled food items according to company standards and recipes.
  • Maintained cleanliness and organization of kitchen workstations and equipment.
  • Collaborated with team members to optimize workflow during peak service hours.

Sales Associate

Build-A-Bear Workshop
10.2022 - Current

Customer Service:

  • Greet and assist customers.
  • Help customers choose and personalize their stuffed animals and accessories.
  • Answer customer questions.

Product Assembly:

  • Assist customers in stuffing and dressing their bears.
  • Operate the stuffing machine and other equipment used in the store.
  • Ensure the correct materials are used for each animal.

Sales:

  • Encourage customers to add accessories, outfits, and other add-ons to their purchase.
  • Maintain knowledge of sales promotions and new products to share with customers.

Store Maintenance:

  • Keep the store clean, organized, and visually appealing.
  • Ensure that products are stocked and displays are well maintained.

Cashiering:

  • Handle transactions, including processing payments and gift cards.
  • Issue receipts and gift certificates.

Event Planning:

  • Assist with hosting birthday parties and special events in the store.
  • Help with setup, customer interactions, and event clean-up.

Inventory Management:

  • Assist with restocking shelves and managing inventory.

Team Collaboration:

  • Work with other team members to create a positive work environment.

Vendor/Online Sales

Self-employeed
01.2019 - 09.2022

Clothing reseller:

  • Duties involve selling second hand or vintage clothing online or at vendor fairs.

Selecting Products:

  • Choosing clothing items that will sell well. Searching thrift stores, garage sales and vintage markets to find quality items.

Pricing Items:

  • Price items competitively while also considering factors like brand, condition, and demand.

Engaging with Customers:

  • Interact with potential buyers, answering questions about the product, negotiating prices, or providing details.

Displaying Items:

  • Display the clothing in an appealing and organized way.

Promoting and Marketing:

  • Promote products to attract customers. This can include sharing products on various social media platforms.

Inventory Management:

  • Track which clothing items are selling and which aren’t. This helps to determine what to restock or remove.

Education

Associate of Arts -

Clovis Community College
03-2026

Kerman High School
Kerman, CA
06.2021

Skills

  • Flexible Team Player
  • Reliable and Accountable
  • Strong Verbal Communication
  • Independent Worker
  • Organizational Skills
  • Upselling
  • Promotional support
  • Positive and professional
  • Multi-tasking strength
  • Sales goals attainment
  • Outgoing personality
  • Excellent people skills
  • Service oriented

Timeline

Kitchen Team Member

Rapp It Up
08.2026 - Current

Sales Associate

Build-A-Bear Workshop
10.2022 - Current

Vendor/Online Sales

Self-employeed
01.2019 - 09.2022

Kerman High School

Associate of Arts -

Clovis Community College
Alexa Criado