Summary
Overview
Work History
Education
Skills
Work Preference
Work Availability
Timeline
background-images

Alexa Cruz

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Household Manager/Private Nanny

Kormylo Family
05.2023 - Current
  • Manage schedules, appointments, and events on behalf of the household.
  • Enhance household efficiency by implementing and maintaining organizational systems for daily tasks and activities.
  • Adapt caregiving approaches based on individual needs of each child to provide personalized support.
  • Support emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
  • Plan special outings or themed days.
  • Organize personal shopping for family while ensuring satisfaction with purchased items or services.

Customer Service Ambassador

Ruffalo Noel Levitz, LLC
12.2021 - 05.2023
  • Managed high outbound call volumes with ease, while maintaining exceptional attention to detail for each interaction.
  • Boosted sales by offering upsells based on individual customer analysis during interactions, increasing overall success for the company and university.
  • Built strong rapport with customers through attentive listening and personalized recommendations tailored to their preferences.
  • Educated customers on company policies, procedures, and promotions, enabling them to maximize the value of their transactions.

Leasing Agent Assistant

Fairlawn Real Estate
09.2019 - 12.2021
  • Conducted property tours for prospective tenants that resulted in 100% occupancy
  • Assisted in planning community events for residents, promoting a sense of belonging within the property community.
  • Streamlined the application process for prospective tenants, prepared lease agreements and ensured accuracy of all documentation prior to tenant signing.
  • Collaborated with maintenance staff to ensure timely completion of tenant requests and work orders.
  • Tracked leads from various sources using CRM software, allowing for better analysis of marketing effectiveness.
  • Facilitated smooth move-ins and move-outs by coordinating schedules and communicating expectations clearly with tenants.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.

Education

Organizational And Leadership Communication

Illinois State University
Normal, IL
05-2023

Study Abroad

ESSCA
Paris, France
07-2022

Associate of Arts -

Heartland Community College
Normal, IL
05-2021

Skills

  • Strong interpersonal skills
  • Organizational effectiveness
  • Flexible in dynamic environments
  • Provides excellent service
  • Innovative problem resolution
  • Professional communication skills
  • Effective duty coordination
  • Prioritizes schedules
  • Managing event logistics

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Important To Me

Paid time offWork from home optionCareer advancementWork-life balanceHealthcare benefitsPaid sick leaveCompany Culture

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Household Manager/Private Nanny

Kormylo Family
05.2023 - Current

Customer Service Ambassador

Ruffalo Noel Levitz, LLC
12.2021 - 05.2023

Leasing Agent Assistant

Fairlawn Real Estate
09.2019 - 12.2021

Organizational And Leadership Communication

Illinois State University

Study Abroad

ESSCA

Associate of Arts -

Heartland Community College

Similar Profiles

  • Caroline Fischer

    Caroline FischerCaroline Fischer

    Summer Legal Intern at Vanessa Hartman Kormylo, PASummer Legal Intern at Vanessa Hartman Kormylo, PA

  • Alyssa Orozco

    Alyssa OrozcoAlyssa Orozco

    Professional Nanny/ Various Families at Ho Family, Barnes Family, K FamilyProfessional Nanny/ Various Families at Ho Family, Barnes Family, K Family

  • Tina Holguin

    Tina HolguinTina Holguin

    Pet Sitter at Private Clients-(Holguin Family, Pelkey Family, and Tegg Family.)Pet Sitter at Private Clients-(Holguin Family, Pelkey Family, and Tegg Family.)

  • Cassidy Strickland

    Cassidy StricklandCassidy Strickland

    Household Manager/Private Nanny at Private HomeHousehold Manager/Private Nanny at Private Home

  • Erica Black

    Erica BlackErica Black

    Household Manager/Private Nanny at Kelly & Maurice Curran IVHousehold Manager/Private Nanny at Kelly & Maurice Curran IV

CREATE PROFILE