Alexa Diaz
Beaverton,OR
Overview
3
3
years of professional experience
Work History
Dental Assistant/Front Desk Receptionist
OVD
Hawaii
01.2024 - 08.2025
- Assisted and supported dentists chairside during procedures/treatment.
- Prepared patients and operatories.
- Maintained sterilization protocols for dental instruments and equipment to uphold hygiene and OSHA standards.
- Cleaned and sanitized patient treatment rooms and restocked supplies.
- Maintained a clean and sterile work environment to prevent cross contamination and infection of patients and staff.
- Updated patient records thoroughly and efficiently.
- Educated patients on oral hygiene practices and conveyed post-treatment care.
- Collaborated with dental team to streamline processes.
- Monitored inventory levels of dental supplies.
- Preformed x-rays safely, always adhering to radiation safety guidelines, and also ensuring quality images for evaluation.
- Managed efficient guest check-in and check-out.
- Provided customer service, addressing questions and resolving misunderstandings and issues.
- Coordinated communication between dental assistants, front office staff, and dentists.
- Scheduled and confirmed appointments.
- Managed high-volume phone calls.
- Collected deposits, fees, and payments in person and over the phone.
- Completed data entry and filing to keep records updated for easy retrieval.
Barista
Starbucks
Hawaii
02.2022 - 01.2024
- Prepared and served high-quality beverages according to customer preferences.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service with the goal and mission of enhancing customer experiences, even during hectic periods.
- Handled cash transactions accurately.
- Promoted a welcoming atmosphere by friendly greeting and acknowledging customers.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Education
No Degree - Health Sciences
Leeward Community College
Pearl City, HIHigh School Diploma -
American School of Corr
Lansing, IL11-2021
Skills
- Restorative dentistry
- Dental impressions
- Dental radiography
- Equipment sterilization
- Treatment room setup
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
- Infection control proficiency
- Patient education
- Sanitation protocols
- Electronic charting
- Knowledgeable in Dentrix
- First aid training
- Cash handling
- Cleanliness
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Assistant/Front Desk Receptionist
OVD
01.2024 - 08.2025
Barista
Starbucks
02.2022 - 01.2024
No Degree - Health Sciences
Leeward Community College
High School Diploma -
American School of Corr