Enthusiastic and reliable wine professional looking to expand my skill set out of the restaurant. Passionate about all aspects of wine and working to continue wine education. I had completed WSET 1 before the age of 21, and within the last year passed both my WSET 2 and Introductory Sommelier exams. Skilled in anticipating customer and staff needs, building customer base to maintain satisfaction, and providing adequate communication in order to complete tasks in a timely manner.
Overview
6
6
years of professional experience
Work History
Server and Administrative Assistant
The Vault Wine Bar And Bistro
Blaine, Washington
04.2021 - Current
Administrative Assistant Responsibilities:
Creating layout for both main and backstock wine rooms, as well as maintaining organization over time.
Independently creating curated glass pour list weekly.
Taking inventory bi-yearly on wine list of 500+ different wines.
Created layout of wine list, as well as consistently updating it with sold out bottles and/or new inventory.
Ringing up and boxing wine club boxes monthly, as well as selling wine club to customers weekly.
Lead Server Responsibilities:
Independently opening restaurant each day, including setting tables, cleaning, making a seating chart for reservations, and communicating with the kitchen on menu changes, etc.
Often being the sole server and handling many tables independently. As well as working and communicating with other servers some nights, to help create a cohesive environment.
Created wine pairings for weekly five-course tasting menu.
Maintained a friendly and professional relationship with customers to better uncover individual needs.
Trained all new hires.
Handled all scheduling.
Wine Buying Responsibilities:
Rotating through tastings with 10+ wine representatives from different distribution companies.
Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Working with representatives to arrange special tasting events and schedule monthly winemakers' dinners.
Covering all purchasing for our four-level monthly wine club, as well as writing a monthly newsletter about wines.
Retail Sales Associate
Home Goods
Bellingham, WA
08.2019 - 07.2020
Helped customers complete purchases, locate items, and join reward programs.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Balanced and organized cash register by handling cash and counting change.
Retail Sales Associate
Betty Be Good Boutique
Birch Bay, Washington
09.2018 - 05.2019
Worked independently each day opening and closing store.
Offered each customer personal service to boost sales and customer satisfaction.
Created inviting environment for customers by maintaining store organization and cleanliness.
Used POS system to process sales and returns.
Managed cash register after end of shift to balance and record accurate transactions.
Education
WSET Level 2
Wine And Spirits Education Trust
12-2023
Introductory Sommelier
Court of Master Sommeliers
11-2023
High School Diploma -
Blaine High School
06-2020
Skills
Customer Service
Wine Service
Menu Memorization
Wine Pairing
Training and Scheduling
POS/Technology Operation
Timeline
Server and Administrative Assistant
The Vault Wine Bar And Bistro
04.2021 - Current
Retail Sales Associate
Home Goods
08.2019 - 07.2020
Retail Sales Associate
Betty Be Good Boutique
09.2018 - 05.2019
WSET Level 2
Introductory Sommelier
High School Diploma -
Blaine High School
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