Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexa Dixon

Blaine,WA

Summary

Enthusiastic and reliable wine professional looking to expand my skill set out of the restaurant. Passionate about all aspects of wine and working to continue wine education. I had completed WSET 1 before the age of 21, and within the last year passed both my WSET 2 and Introductory Sommelier exams. Skilled in anticipating customer and staff needs, building customer base to maintain satisfaction, and providing adequate communication in order to complete tasks in a timely manner.

Overview

6
6
years of professional experience

Work History

Server and Administrative Assistant

The Vault Wine Bar And Bistro
Blaine, Washington
2021.04 - Current

Administrative Assistant Responsibilities:

  • Creating layout for both main and backstock wine rooms, as well as maintaining organization over time.
  • Independently creating curated glass pour list weekly.
  • Taking inventory bi-yearly on wine list of 500+ different wines.
  • Created layout of wine list, as well as consistently updating it with sold out bottles and/or new inventory.
  • Ringing up and boxing wine club boxes monthly, as well as selling wine club to customers weekly.

Lead Server Responsibilities:

  • Independently opening restaurant each day, including setting tables, cleaning, making a seating chart for reservations, and communicating with the kitchen on menu changes, etc.
  • Often being the sole server and handling many tables independently. As well as working and communicating with other servers some nights, to help create a cohesive environment.
  • Created wine pairings for weekly five-course tasting menu.
  • Maintained a friendly and professional relationship with customers to better uncover individual needs.
  • Trained all new hires.
  • Handled all scheduling.

Wine Buying Responsibilities:

  • Rotating through tastings with 10+ wine representatives from different distribution companies.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Working with representatives to arrange special tasting events and schedule monthly winemakers' dinners.
  • Covering all purchasing for our four-level monthly wine club, as well as writing a monthly newsletter about wines.

Retail Sales Associate

Home Goods
Bellingham, WA
2019.08 - 2020.07
  • Helped customers complete purchases, locate items, and join reward programs.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash and counting change.

Retail Sales Associate

Betty Be Good Boutique
Birch Bay, Washington
2018.09 - 2019.05
  • Worked independently each day opening and closing store.
  • Offered each customer personal service to boost sales and customer satisfaction.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Used POS system to process sales and returns.
  • Managed cash register after end of shift to balance and record accurate transactions.

Education

WSET Level 2
Wine And Spirits Education Trust
2023-12

Introductory Sommelier
Court of Master Sommeliers
2023-11

High School Diploma -

Blaine High School
2020-06

Skills

  • Customer Service
  • Wine Service
  • Menu Memorization
  • Wine Pairing
  • Training and Scheduling
  • POS/Technology Operation

Timeline

Server and Administrative Assistant

The Vault Wine Bar And Bistro
2021.04 - Current

Retail Sales Associate

Home Goods
2019.08 - 2020.07

Retail Sales Associate

Betty Be Good Boutique
2018.09 - 2019.05

WSET Level 2

Introductory Sommelier

High School Diploma -

Blaine High School
Alexa Dixon