Successful human resource professional with expertise in employee recruitment, training and Key performance indicators. Adept at building and maintaining positive relationships with employees and management. Strong communication and interpersonal skills and committed to pursuing best practices to improve organizational efficiency.
Overview
19
19
years of professional experience
Work History
Human Resources Generalist (Contract Completed)
MD365
Patchogue, NY
03.2023 - 10.2023
Oversee daily functions of Human Resource (HR) department of MD365 including hiring and interviewing non-provider staff, administering pay, benefits, and leave, and enforcing company policies and practices.
Oversee scheduling, assignments, and daily workflow of subordinate staff in department.
Assist with constructive and timely performance evaluations.
Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
Recruits, interviews, and facilitates hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Conducts or acquires background checks and employee eligibility verifications.
Implements new hire orientation and employee recognition programs.
Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to appropriate staff.
Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
Attends and participates in employee disciplinary meetings, terminations, and investigations.
Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Performs other duties as assigned.
Benefits Coordinator (contract Completed)
Brookhaven National Laboratory
Upton, NY
10.2022 - 04.2023
Administer Brookhaven National Laboratory benefit plans for 2400 employees and over 3000 retirees (medical, dental, vision care, flexible spending, health savings) and health reimbursement accounts.
Ensure compliance with federal and state regulations including eligibility, enrollment, resolution of claims issues, vendor data and invoices, and
qualifying events for employees, retirees, participants receiving long term disability benefits.
Serve as point of contact for inquiries related to benefit plans, procedures and policies, and work with vendors to resolve benefits-related issues.
Draft benefits-related communications and instructions for participants.
Maintain PeopleSoft HR records related to benefits enrollments/changes and vendor file feeds.
Support benefits events and activities, such as coordination of annual open enrollment and review and distribution of benefits-related materials
Explained benefits to plan participants in easy-to-understand terms in order to educate each on available options.
Checked employees' benefits enrollment for accuracy and inputted all data into PeopleSoft.
Observed strict procedures to maintain data and plan participant confidentiality.
Track, Process invoices for vendors and insurance billing companies (Cigna, Aetna, delta).
Human Resources Associate
UN Women
New York, NY
07.2012 - 07.2022
Administered human resources records and reporting over 1600 employees at headquarters and 578 in-country offices while addressing ineffective practices.
Supported HRMS functions in ORACLE and Workforce Now by ensuring record keeping, accurate data entry to facilitate benefits enrollments on effective dates, track and update changes, and action terminations Workforce Now.
Managed full cycle recruiting process (job posting, sourcing, interview, recommendation, selection, and issues offers) to drive department and business objectives.
Performed budget analysis to control expenditures and predict future budget needs.
Handled confidential and sensitive information with discretion and tact.
Enforced workplace safety, offered and supported flexible work arrangement programs, and implemented open communication channels throughout organization.
Contributed to annual performance appraisals by working with managers to achieve consistency and 98% compliance with established procedures.
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
Worked with senior leadership in recruiting and evaluated 80% of potential candidates.
As staff representative, advocated, guided, encouraged, and supported working groups to identify, and resolve grievances and conflicts up to 68% positive outcome.
Conducted research and analyzed data to provide detailed reports on various business topics.
Verified applicant references and employment details.
Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
Migrates personnel records from former HR systems to company network drives.
Audits existing personnel files to ensure key records have been retained.
Identifies gaps in records-keeping as related to key personnel files and promptly informs manager.
Obtains any identified missing records and stores as appropriate.
Liaised with HR and payroll to coordinate employee leaves of absence.
Attends and participates in employee disciplinary meetings, terminations, and investigations.
Oversaw expenditures and worked with budget and finance department to curtail over-expenditures by 32%.
Entered and maintained New hire records into company database using HRIS.
Maintained confidential nature of all employees and company proprietary and privileged information used or observed while performing job duties.
Studied guides, samples, and charts to determine setup requirements for each task.
Conducted research, gathered information from multiple sources and presented results
Managed on-site evaluations, internal audits, and customer surveys
Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
Assists with ad hoc projects in Human Resources Department.
Observed HR's open-door policy and respond to employees accordingly.
Banking Center Operation Specialist
Bank of America
Mineola, NY
01.2005 - 01.2010
Cultivated mutually beneficial relationships with clients and company financial officers to facilitate improved business operations.
Prepared working papers, reports and supporting documentation for audit findings and increased compliance by 98% by training staff accordingly.
Education
Master of Science - Healthcare Administration
Touro University California
Vallejo, CA
08.2023
Bachelor of Science - Business Administration And Management
SUNY Farmingdale
Farmingdale, NY
05.2019
Skills
Knowledge of Peoplesoft, Teams, Microsoft suite
New Hire Orientation
Human Resources
Staff Development
Recruitment
Personnel Records
Customer Service
Termination Procedures
Insurance Knowledge (Health, Vision, dental)
HSA, FSA, FMLA, Vacation and parental leave
ADP workforce now and People soft
Performance Management
Employee Relations
Hr Policies
Processes And Procedures
Report Generation
Timeline
Human Resources Generalist (Contract Completed)
MD365
03.2023 - 10.2023
Benefits Coordinator (contract Completed)
Brookhaven National Laboratory
10.2022 - 04.2023
Human Resources Associate
UN Women
07.2012 - 07.2022
Banking Center Operation Specialist
Bank of America
01.2005 - 01.2010
Master of Science - Healthcare Administration
Touro University California
Bachelor of Science - Business Administration And Management