Summary
Overview
Work History
Education
Skills
Interests
Timeline
Bartender

Alexa Dyer

Mission Viejo,CA

Summary

Dynamic server and bartender at Red Robin, recognized for exceptional client service. Cultivated strong customer relationships, enhancing satisfaction and loyalty. Leveraged multitasking abilities to thrive in high-volume environments, consistently resolving issues and upselling menu items to boost sales. Committed to maintaining a clean and organized workspace.

Overview

10
10
years of professional experience

Work History

Bartender

Red Robin
03.2021 - Current
  • Increased To-Go-Order Sales and Customer Satisfaction from a score of 45 percent to a 87 percent before being promoted to Server.
  • Current position includes roll as a Certified Learning Coach, demonstrating strong leadership and organizational skills when training new hires.
  • Demonstrates strong multitasking skills by managing multiple tables simultaneously during high volume periods; without compromising service quality or attention to detail.
  • Cultivates warm relationships with regular customers.
  • Resolves customer complaints promptly and professionally to maintain positive reputation.
  • Increases sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Collaborates well with team members during busy shifts for efficient workflow and excellent guest experiences.

Drive-Thru Cashier

Snow to Go Shaved Ice Stand
01.2016 - 03.2021
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Interacted with 50 - 100 customers daily.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Assisted customers with menu items and accurate order fulfillment.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Developed strong communication skills while interacting with diverse clientele daily.

Education

GED -

Saddleback College
Mission Viejo, CA
06-2020

Skills

  • Dedicated work ethic
  • High-quality client service
  • Efficient cash transactions
  • Customer interaction

Interests

  • Pilates
  • Playing Sports
  • Animal Care
  • Gym Workouts
  • Running

Timeline

Bartender

Red Robin
03.2021 - Current

Drive-Thru Cashier

Snow to Go Shaved Ice Stand
01.2016 - 03.2021

GED -

Saddleback College

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