Alexa Figlak
Huntington Woods,MI
Summary
Dynamic and results-driven professional with experience as Head Summer Camp Counselor at Huntington Woods Parks and Recreation. Expert in compassionate communication and problem-solving, I developed engaging programs that enhanced camper experiences. Proven customer service skills from roles as a Barista and Hostess, ensuring satisfaction and fostering positive environments.
Overview
4
4
years of professional experience
Work History
Head Summer Camp Counselor
Huntington Woods Parks and Recreation
06.2023 - Current
- Supervised daily camp activities, ensuring safety and engagement for all participants.
- Developed and implemented age-appropriate programs to enhance camper enjoyment and learning.
- Resolved conflicts among campers, promoting a positive and inclusive environment.
- Collaborated with parents to address concerns, ensuring open lines of communication regarding camper experiences.
Tutor
Pavach Family
08.2022 - 06.2024
- Developed personalized lesson plans to enhance student understanding and engagement.
- Assisted students in homework completion and exam preparation through tailored guidance.
- Monitored student progress and provided constructive feedback to foster improvement.
- Implemented effective study strategies to improve learning outcomes and retention.
Hostess
Mac Ray Harbor
05.2022 - 08.2022
- Greeted and seated guests, ensuring timely service and a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Collaborated with kitchen staff to coordinate timely meal preparation and service.
- Assisted in training new hostesses, promoting consistent service standards.
Barista
Biggby
07.2021 - 05.2022
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of work area to ensure efficient service.
- Engaged with customers to provide exceptional service and address inquiries.
- Operated espresso machines and other equipment to create various coffee drinks.
Education
High School Diploma -
Berkley High School
Berkley, MIBachelor of Arts - Elementary Education
University of Michigan
Ann Arbor, MI05-2028
Skills
- Problem-solving
- Compassionate communication
- POS systems
- Verbal and written communication
- Phone etiquette
- Customer service expertise
Timeline
Head Summer Camp Counselor
Huntington Woods Parks and Recreation
06.2023 - Current
Tutor
Pavach Family
08.2022 - 06.2024
Hostess
Mac Ray Harbor
05.2022 - 08.2022
Barista
Biggby
07.2021 - 05.2022
High School Diploma -
Berkley High School
Bachelor of Arts - Elementary Education
University of Michigan
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