Alexa Francis

• Assisted physical therapists in implementing treatment plans for diverse patient needs.
• Maintained a clean and organized therapy environment to enhance patient safety and comfort.
• Prepared treatment areas and equipment, ensuring readiness for patient sessions.
• Monitored patient progress and reported changes to supervising therapists effectively.
• Educated patients on exercises and proper techniques for home care routines.
• Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.

• Help those with disabilities or impairments safely do physical fitness that meets their own needs and allows them to grow.
• Provide a fun and encouraging environment to those participating.
• Communicate with staff members to provide best assistance to our athletes.

• Delivered exceptional customer service by promptly addressing food and beverage requests on the course.
• Maintained inventory levels, ensuring availability of popular beverages and snacks for golfers.
• Operated POS system efficiently to process transactions and manage cash flow accurately.
• Provided recommendations on drink selections, enhancing overall guest experience and satisfaction.
• Established rapport with regular customers, fostering loyalty and repeat business through personalized service.

• Maintained a clean and safe environment in the clinic for both patients and therapists, allowing therapists to see as many patients as possible during the busy work day.
• Developed strong working relationships with Physical Therapists, as well as relationships with patients, contributing to an effective team dynamic that enhanced the overall quality of patient care.
• Assisted patients on and off recovery modalities including the Game Ready, Hyperice/Venom Products, Normatec products, and hot/ice packs.
• Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.

- Work full time during breaks and part time during each semester

- Experience on every aspect of the store: customer service, order taking, and food making.

- Engage with customers and help solve any problems that may arise.

- Train new team members to develop skills and attitudes that will benefit the workplace.

- A great team member who can excel in very high pressure situations.