A detail-oriented professional with 6+ years of leadership experience and 10+ years of customer service experience. Strengths include strategizing, problem-solving, and interpersonal connection.
Overview
11
11
years of professional experience
Work History
Staffing Coordinator
Main Line Health
02.2023 - Current
Works cooperatively in a team setting to divide resource nurses in order to meet both safe staffing and budgetary requirements. Additional Responsibilities:
Participated in UKG pilot testing; implemented and maintains campus-wide printing system for UKG staffing reports.
Manages the scheduling logistics of Main Line Health's Deterioration Index program.
Supports STAT Team administratively, including maintaining existing spreadsheets and creating new ones.
Senior OnSite Specialist
Stryker Corporation
02.2020 - 10.2022
Used root-cause analysis and troubleshooting to proactively identify and prevent technical and support problems.
Offered emergency troubleshooting services to over 3,200 surgeries annually
Worked with sales representatives and clients to grow team headcount from one to six.
Shift Supervisor
Starbucks
11.2016 - 02.2020
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Offered excellent service to guests in a fast-paced setting.
Intern Instructor
New Leash On Life USA
09.2019 - 01.2020
Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
Networked with potential employers to establish post-release employment for inmates.
General Manager
Lee's Hoagie House, Temple University
08.2016 - 06.2017
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Created and implemented food safety program to mitigate risk of illness.
Store Manager
Insomnia Cookies
07.2015 - 08.2016
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Reviewed performance data to monitor and measure productivity, goal progress and sales levels.
Manager/Corporate Trainer
Honeygrow
04.2014 - 07.2015
Coordinated with corporate leadership to identify training and development opportunities to improve safety and optimize performance.
Collected information about company objectives and employee deficiencies in order to assess training needs.
Patient Care Technician, Emergency Department at Main Line Health- Bryn Mawr Health HospitalPatient Care Technician, Emergency Department at Main Line Health- Bryn Mawr Health Hospital