Alexa Fuentes-Martinez
Orangevale ,CA
Summary
Professional, compassionate, and motivated intern willing to empower clients through development of healthy communication skills and coping strategies. Committed and well-educated student open to work with individuals, couples and families in medical and private practice settings. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Teachable and ready to learn from experienced professionals.
Overview
8
8
years of professional experience
Work History
Procurement Specialist
Liberty Test Equipment Inc.
05.2022 - Current
- Streamlined purchasing processes for increased efficiency and cost savings.
- Improved supplier relationships through regular communication and collaboration, enhancing overall service quality.
- Evaluated vendor performance using key performance indicators to ensure continuous improvement in service delivery.
- Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
- Negotiated favorable contracts with vendors for long-term supply agreements, securing stable pricing and reliable product availability.
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
Front Desk Student Assistant
William Jessup University
08.2021 - 04.2022
- Greet visitors and students upon arrival, offer assistance and answer questions to build rapport and retention.
- Directing and handling interpersonal relations and communications between the University and community.
- Using various systems and pieces of technology in order to record and keep track of information.
Student Leader Intern
William Jessup University
08.2021 - 04.2022
- Create programs and events for campus community at the University
- Organized logistics and administrative needs for programs and events.
- Assisting our Student Care Director with researching new current mental health topics and assessing campus climate.
- Developed multimedia to educate campus community on mental health.
- Help support and promote health and wellness, empower lifelong health practices, and engage student care needs.
Customer Service Representative Agent
ModSquad
05.2019 - 08.2020
- Fielded customer questions regarding available merchandise, sales, current prices.
- Educated customers on promotions to enhance sales.
- Answered and returned constant flow of customer calls, emails, and customer chats.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Documented returned product details in Symphony inventory tracking system.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
Retail Sales Associate
Calvin Klein
08.2016 - 08.2017
- Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
- Store inventory.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Stocked merchandise when needed, labeling items in clear fashion and preparing attractive displays.
- Kept front store and backroom areas clean, tidy and professional in appearance.
- Handled and processed cash and credit card transactions.
Education
Master of Arts - Clinical Psychology
William Jessup University
Rocklin, CA12.2025
Bachelor of Arts - Psychology
William Jessup University
Rocklin, CA04.2022
Folsom Lake College
Folsom, CAHigh School Diploma -
Cordova High School
Rancho Cordova, CA05.2016
Skills
- Positive and friendly
- Empathetic
- Passionate
- Strong interpersonal skills
- Excellent work ethic
- Reliability
- Adaptability
- Fluent in Spanish
Affiliations
- Member/Organizer of Interact Club at Cordova High School (2014-2016).
- Reading Buddies for Children of 4-6 years old (2015).
- Worship Leader of Motion Church (2017-2018).
- Worship Team Member of House of Fire Church (2020-Currently).
Timeline
Procurement Specialist
Liberty Test Equipment Inc.
05.2022 - Current
Front Desk Student Assistant
William Jessup University
08.2021 - 04.2022
Student Leader Intern
William Jessup University
08.2021 - 04.2022
Customer Service Representative Agent
ModSquad
05.2019 - 08.2020
Retail Sales Associate
Calvin Klein
08.2016 - 08.2017
Master of Arts - Clinical Psychology
William Jessup University
Bachelor of Arts - Psychology
William Jessup University
Folsom Lake College
High School Diploma -
Cordova High School