Alexa Garcia
Palmdale,CA
Summary
Energetically excelled at Rancho Vista Golf Course, showcasing unparalleled customer service and multitasking prowess. Fostered a team-oriented environment, significantly enhancing guest satisfaction and operational efficiency. Mastered complex problem-solving and memory retention, ensuring a seamless dining experience. Achieved commendable relationships with both staff and guests, underlining commitment to excellence and collaborative success.
Overview
1
1
year of professional experience
Work History
Waitress/Busser
Rancho Vista Golf Course
07.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Stay late nights to clean up and set up adequately for upcoming events
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
Education
Certification of Therapeutic Procedures -
College of The Canyons
Valencia, CA12.2024
Associate of Arts - Kinesiology
College of The Canyons
Valencia, CA05.2024
High School Diploma -
Paraclete High School
Lancaster, CA05.2022
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Complex Problem-Solving
- Memory retention
- Experience with sports and understanding of injuries/rehabilitation
Timeline
Waitress/Busser
Rancho Vista Golf Course
07.2023 - Current
Certification of Therapeutic Procedures -
College of The Canyons
Associate of Arts - Kinesiology
College of The Canyons
High School Diploma -
Paraclete High School
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