Alexa Gessner
Charleston,SC
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
2
2
years of professional experience
Work History
Server
Rouge Catering
Baltimore, MD
01.2022 - 01.2023
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Maintained cleanliness and organization of event spaces before, during, and after events.
- Assisted with setup and breakdown of tables and chairs as needed for events.
- Provided customer service to ensure satisfaction
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Prioritized and organized tasks to efficiently accomplish service goals.
Line Worker and Server
Poulet
Baltimore, MD
08.2020 - 08.2021
- Operated kitchen equipment in alignment with proper protocols and manufacturer instructions.
- Greeted customers, took orders and served food.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Packaged and bagged cooked food and prepared items.
- Rotated inventory to reduce waste and optimize freshness.
- Provided friendly customer service by engaging in conversations with guests while taking their orders.
- Operated cash registers to process customer purchases accurately and efficiently.
Education
Bachelor of Science - Elementary Education
College of Charleston
Charleston, SC04-2026
Skills
- Positive and professional
- Order management
- Strong work ethic
- Upselling techniques
- Customer service
- Menu presentation
- Table bussing
- Multitasking and organization
- Dining customer service
- Food and beverage pairings
Timeline
Server
Rouge Catering
01.2022 - 01.2023
Line Worker and Server
Poulet
08.2020 - 08.2021
Bachelor of Science - Elementary Education
College of Charleston
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