Alexa Giles

Dallas

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient with planning, problem-solving, and communication skills. Pursuing a full-time position that presents professional challenges and leverages my interpersonal skills, effective time management, and organizational skills.

Overview

years of professional experience

Work History

Supervisor

Advantage Solutions

Dallas, TX

04.2026 - Current

Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Led successful project completions under tight deadlines, coordinating effectively across multiple teams.

Teacher's Assistant

CFBISD

Carrollton, TX

08.2024 - 03.2026

Assisted teachers in classroom management and organization to enhance student learning experiences.
Supported students with special needs by implementing individualized education plans effectively.
Prepared instructional materials and resources, ensuring accessibility for diverse learning styles.
Facilitated small group activities, promoting collaboration and engagement among students.
Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.

Receptionist

Arte Dental

Lewisville, TX

01.2024 - 07.2024

Managed multi-line phone system to efficiently route calls and handle patient inquiries.
Scheduled appointments using dental practice management software, ensuring optimal patient flow.
Maintained accurate patient records and updated information in electronic health record (EHR) systems.
Assisted with insurance verification, improving processing time for claims submissions.

Education

Assosicates Degree - Applied Sciences

Concorde Career College

Dallas, TX

12.2024

Skills

Bilingual: Fluent in Spanis/English
HIPAA Knowledge
CPR Certified
Answering Phones

Filing Charts
Adept at Multi-Line Phones
Dental Knowledge

Languages

Spanish

Professional Working

Timeline