Alexa Gomez Berganza
Cherryville,NC
Summary
Dedicated soldier with several years serving as enlisted member of large team. Excellent abilities to follow direction, lead others and find solutions. Known for perseverance in task completion and outstanding work ethic. Dependable worker capable of adapting to fast-paced environments and fulfilling customer needs with attention to detail and a diligent approach. Proactive in seeking opportunities for process improvement and enhancing customer satisfaction. Strong team player with a diverse background, able to work independently and consistently go above and beyond in task completion.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Enlisted Soldier
716TH EVCC
Somersworth, NH
04.2018 - Current
- Displayed sound judgment when making decisions under pressure or duress in both garrison and field environments.
- Fostered positive relationships with local citizens during peacekeeping operations through diplomacy and cultural understanding.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Worked effectively in team environments to make the workplace more productive.
Ground Operations Agent
CRJ Aviation
Asheville, NC
11.2022 - 03.2023
- Conducted security patrols to ensure safety of personnel and property.
- Operated motorized machinery and equipment to load and unload baggage to and from aircraft and baggage areas.
- Manage effective communications between the aircraft control team and maintenance personnel.
- Marshalled aircraft to and from parking on ramp to facilitate safe departures and landings
- Operated ground service equipment to service aircraft.
Waitress
Manantial Mexican Restaurant
Cherryville, NC
03.2017 - 01.2020
- Observed all safety and sanitation requirements for food preparation and handling.
- Worked closely with kitchen crew to foster accuracy and efficiency.
- Memorized menu items and answered questions regarding ingredients, nutritional value, and preparation methods.
- Checked with customers to determine satisfaction and correct issues
Education
High School Diploma -
Cherryville High School
Cherryville, NC06-2018
Skills
- Construction engineering
- Customer Service
- Verbal Communication
- Analytical Thinking
- Problem- solving
- Team work
- Ability to work under stress
Certification
- COMP TIA A+
- COMP TIA NETWORK+
Affiliations
- Volunteered to build school and medical facilities in Guatemala
- Served as a translator for medical treatment in a village
Languages
Spanish
Native/ Bilingual
Accomplishments
- Army Achievement Award, Army Commendation Medal, Navy and Marine Achievement Medal, Combat Action Badge, and being named NCO of the month while deployed overseas.
References
References available upon request.
Timeline
Ground Operations Agent
CRJ Aviation
11.2022 - 03.2023
Enlisted Soldier
716TH EVCC
04.2018 - Current
Waitress
Manantial Mexican Restaurant
03.2017 - 01.2020
High School Diploma -
Cherryville High School
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