ALEXA HANSARD
TAMPA,UNITED STATES
Summary
Energetic sales professional with strong background in sales, operations, and process optimization. Known for driving efficiency and supporting strategic planning initiatives. Focused on team collaboration and capable of delivering measurable improvements to sales operations and contributing to organizational growth. Offering a solid foundation in business principles and eagerness to learn and develop into a new field where these transferable skills can be effectively applied.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Manager
The RockShop Fine Jewelry
02.2025 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
Sales and Operations Manager
CC's Bridal Boutique's
03.2023 - 01.2025
- Over sight of Sales, Operations and Business Growth of CC's Bridal Boutique, Ivory&Lace Bridal, and Bridal Studio of Tampa Bay
- Management of bridal contracts with designers, overall operations of 3 Stores including bottom-line management, and creating/maintaining brand recognition both locally and nationally.
- Direct Sales and lead generation
- Enhanced customer experience by addressing service issues promptly and professionally, resolving concerns efficiently.
Client Experience Manager
The Perfect Dress
01.2019 - 03.2023
- Create and manage an exemplary bridal experience
- Craft, execute and complete a working data base of all client information, client orders, important dates and timelines, build and sync multiple contractor calendars and execute a seamless client and contractor experience in best representation of the boutique's brand
- Increased customer retention rate through proactive outreach efforts, including regular check-ins and follow-up communications.
- Boutique's Liaison between the independent alterations contractors and the client to ensure that the high level of brand standard is upheld and all opportunities for sales have been made.
Community Association and Lifestyle Manager
Taylor Morrison/Esplanade
06.2020 - 08.2022
- Community Manager during new build Developer Controlled Community of 400 homes +
- Establish contracts, permits, and services with Manatee County and other vendors for developing land
- Drive sales of new homes for agents through planning and executing memorable events of all sizes
- Devised creative solutions for challenging requests, exceeding client expectations consistently.
Client Experience Manager
RSTS Group
01.2018 - 01.2019
- Contract to Close Listing Management
- Nurture agent and client relationships
- Home Sales and Buyer prospecting and client conversion
- Social Media Marketing, Marketing Campaigns, and Community facing marketing events
- Create unique open house and Broker open events
- Home staging, photography, and video campaigns
Hiring/Development - District SalesManager
Garage
01.2016 - 01.2018
- Retail District Manager of new Southern California territory
- Recruiting, Hiring, and Development of new management and staff (25-40 team members at a time)
- Brand recognition and networking
- Store and Territory Sales Growth
District Manager
Plato's Closet
01.2013 - 01.2016
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Skills
- Leadership and Teamwork
- Project Management Skills
- Sales processes
- Relationship building
- Brand-building strategies
- Adaptability
- Pipeline management
- Staff training
- Sales process optimization
- Sales technology
- Critical Thinking Skills
- Team collaboration
Certification
- Real Estate License
- Community Association Management License
Timeline
Sales Manager
The RockShop Fine Jewelry
02.2025 - Current
Sales and Operations Manager
CC's Bridal Boutique's
03.2023 - 01.2025
Community Association and Lifestyle Manager
Taylor Morrison/Esplanade
06.2020 - 08.2022
Client Experience Manager
The Perfect Dress
01.2019 - 03.2023
Client Experience Manager
RSTS Group
01.2018 - 01.2019
Hiring/Development - District SalesManager
Garage
01.2016 - 01.2018
District Manager
Plato's Closet
01.2013 - 01.2016
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