Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Alexa Haugen

Fort Drum,NY

Summary

Dedicated animal lover with hands-on experience at Zoo New York, skilled in animal nutrition and habitat maintenance. Proven ability to enhance visitor engagement through wildlife education and effective communication. Committed to ensuring animal wellbeing and safety while fostering positive relationships with staff and guests. Adaptable and detail-oriented in dynamic environments.

Experienced with animal care, feeding routines, and habitat maintenance. Utilizes observational skills to monitor animal health and behavior effectively. Strong understanding of teamwork dynamics and adaptability in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Intern

Zoo New York
06.2025 - Current
  • Observed behavioral changes in animals, informing adjustments to care plans as needed for improved wellbeing.
  • Utilized industry-standard tools and equipment proficiently while performing essential caretaking tasks within exhibits.
  • Gained a comprehensive understanding of various animal species'' biology, behavior, and environmental needs through extensive research and hands-on training.
  • Collaborated with zookeepers on diet formulation tasks, providing optimal nutrition for diverse species according to specific dietary requirements.
  • Maintained clean and safe exhibit spaces for both animals and guests, ensuring a high standard of hygiene and visual appeal.
  • Developed strong relationships with zoo staff through active communication channels and teamwork-based initiatives, enhancing overall workplace morale and productivity.
  • Improved visitor experience by delivering engaging educational presentations about various animal species and their habitats.

Volunteer

Zoo New York
08.2024 - Current
  • Enhanced visitor experience by providing educational information on animal species and habitats.
  • Ensured adherence to established protocols while handling animals during encounters or presentations.
  • Provided exceptional customer service, answering visitor inquiries and offering assistance when needed.
  • Assisted in maintaining clean and safe enclosures for the welfare of animals and visitors alike.
  • Acted as a liaison between zoo staff and visitors, ensuring positive interactions throughout the facility.
  • Aided in the preparation of diets according to specific nutritional needs of different animals.

Babysitter

Differed
2021 - Current
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
  • Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
  • Read stories, sang songs and facilitated creative play.

Pet Sitter

Differed
2021 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
  • Gave medication to pets following guidelines from owners.
  • Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
  • Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
  • Developed strong bonds with pets by understanding and catering to their individual behaviors and preferences.
  • Adapted care plans on fly in response to pets' changing needs or unexpected situations, ensuring flexibility and responsiveness.
  • Tailored pet care strategies to accommodate special needs or dietary restrictions, ensuring their comfort and health.

Education

No Degree -

Acellus Academy
Kansas City, MO
12.2025

Robert M. Shoemaker
Killeen, TX

Skills

  • Zoo safety protocols
  • Habitat maintenance
  • Animal nutrition
  • Animal handling techniques
  • Wildlife education
  • Public education
  • Animal handling

Interests

  • Volunteering
  • Participating in fundraising events to support local charities, schools, or community projects
  • Avid Reader
  • Animal Care
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music

Timeline

Intern

Zoo New York
06.2025 - Current

Volunteer

Zoo New York
08.2024 - Current

Babysitter

Differed
2021 - Current

Pet Sitter

Differed
2021 - Current

No Degree -

Acellus Academy

Robert M. Shoemaker